This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Costco Vision Center
- Retail
- Gilbert, AZ
About this business
Location details
SE Gilbert Warehouse, 2887 S Market St, 2887 S Market St, Gilbert, AZ, 85295, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I had two really magnificent professional experiences. One with the associate Jannette who helped me with the two frames I picked and making sure my prescription would be manufactured correctly and also I had a incredible associate helped me once my glasses were ready and she adjusted and created the perfect fit on both pairs and she was absolutely seamless and that was Stacey. A wonderful professional and extremely great at her profession. Thank you both both of these great associates.
Just got my eye exam and I was ready to pick out my new frames! The customer service at this location was fantastic! Shout out to Jeanette, Kyle and especially Destiny! They know the meaning of customer service😄
The name of the associate helping us was Frank. He was incredibly rude when I came to pick up my glasses, I told him that my pairs felt a little loose and asked if theres a way to tighten it in which he asked me "what do you want me to do about it?". I'm not very knowledgeable in this, and was not sure of what to say. He didn't look at the fit of anything and just bent the nose bridge and brought the arms of the lense closer. I tried to explain that it still didnt fit well and he scoffed at me. The nose bridge is uneven and ... read more
I got glasses from here about 8 months ago. My glasses suddenly broke, I tried to fix myself but couldnt. They were able to help me with this problem, even polished off superglue from the lens lol. Thank you
I took my kids to get glasses, and unfortunately, our experience with Frank was disappointing. He came across as rude and unhelpful. Given his role in customer service, I expected a more professional approach.
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 4 star rating with 30 reviews.
When is Costco Vision Center open?
Costco Vision Center is open now. It will close at 8:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com