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Costco Vision Center
- Retail
- Orem, UT
About this business
Location details
648 E 800 S, Orem, UT, 84097, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Optometrist (decker?) would not extent my contact prescription from 1 to 2 years when I needed such due to a last minute 4 month int'l work trip...leaving me having to wear my remaining daily's for a week each.
I came here yesterday, May 27, 2025, and had some of the worst customer service I’ve ever experienced, anywhere. I came in with my SO to buy myself glasses. I had gotten glasses from Costco before, but that was around 8+ years ago with my parents, so this was my first time coming here on my own. Once I found the ones I wanted, I went over to one of the workers at the optical desk. Immediately and out of nowhere, this worker was extremely rude and disrespectful, with her sentences mumbled, brief, and quiet. I said that I woul... read more
Called ahead of time and asked if my insurance was in network, to which they said yes. Took an entire day off to get new glasses, got in early, filled out the paperwork and was casually told my insurance was not in network afterall. Huge waste of time. You'd think an optomotrist office would at least be able to verify insurance.
The staff and the optometrist, Dr. L were very friendly, proffesional, and thorough. Thank you so much
I had a very disappointing experience on Sunday, November 10, around 1:00 PM. The lady at the eye counter was extremely rude. I was assisted by an older woman who spoke Spanish, and we went to her precisely because we realized she spoke Spanish, so it would be more comfortable for us. However, her attitude was very rude and impatient from the start. She insisted multiple times that I go with another associate, even though I explained that I wasn’t in a hurry and preferred to be helped by her. It seemed like she didn’t want t... read more
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 3 star rating with 55 reviews.
When is Costco Vision Center open?
Costco Vision Center is closed now. It will open at 10:00 a.m.
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