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Costco Tires & Auto
- Tires
- Gilroy, CA
About this business
Location details
Gilroy Warehouse, 7251 Camino Arroyo, 7251 Camino Arroyo, Gilroy, CA, 95020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 8:30 p.m. | |
| Wed | 9:00 a.m. to 8:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 8:30 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Updated: seriously, don't waste your time or money here. They would rather argue with you about how long you were standing in line than actually service your tires. There's never anyone at the front. Before having to wait an hour and a half for a tire rotation, you have to wait for who knows how long just to be seen by an employee. I don't know why I keep coming back. I'm disappointed and frustrated more each time I come here.
The employees do the job like they’re doing you a favor and not getting paid to do it. They are negligent and couldn’t care less about customers’ cars. I bought my rims less than a year ago, and they now have evident scratches. I have a “before” picture, so it’s obvious they were damaged during the service. Plus, they returned one of my lug nuts in a Ziploc bag.(FYI there is another review below of a customer getting their rim bolt broken, and receiving it in a ziplock bag) Don't waste your energy in this place Americas Tire... read more
Very poor customer service. Made an appointment to have summer wheel and tire combo swapped for all season combo. All tires had been purchased and mounted by this shop. When I arrive for the appointment they refused to do the work. Everything was OEM. I'll take all our business to a reputable shop from now on
Do not get tires here they suck!!!! Had an appointment on Monday and waited 2hrs just for them to tell me that they couldn't do it because they couldn't find the lock key. The following day I purchased a lock key made an appointment for Friday just for them to tell me they ordered the WRONG TIRE SIZE!!!!! DO NOT RECOMMEND!!!
I scheduled a balance and rotation for 2:30 PM. I live over the pacheco pass and drove 45 minutes to my appointment to be told when I arrived if I would like to reschedule or it can take up to 2 hours or longer and that they are not doing services right now. I did not want to have to have the drive, round trip is over 100 miles just to have routine maintenace done. Overall not very satisfied with the level of service. They told me they got busy with other customers, that was a lie, they actually had an 18 wheeler that came t... read more
Frequently asked questions about Costco Tires & Auto
How is Costco Tires & Auto rated?
Costco Tires & Auto has a 3.3 star rating with 47 reviews.
When is Costco Tires & Auto open?
Costco Tires & Auto is closed now. It will open at 9:00 a.m.
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