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1701 Dallas Pkwy, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Horrible experience for tire quality, customer service and wait times. Costco needs to get out of tire business to avoid tarnish their reputation. After tire rotation my tires are making so much noise that its unbearable. I went back to rotate again but they said I can't do it until next rotation after few months.
My tire got a puncture and I had to get it replaced, but it took almost a month. I had to drive around with the spare tire for a month, which was really embarrassing. On top of that, the service was extremely slow and unfriendly — the worst experience.”
I went to my dealership for a full inspection and told the rep to please inspect one of my tire due to low air indicator on the dashboard. The dealership reported back and said there was indeed a nail lodged causing a slow leak. I had 2 options filling the tire with air and leave or do the recommended: get an alignment ($159.95 even though my car was not pulling left or right) AND buy a new tire ($254.95) because it was deemed irreparable due to the “placement of nail”. Instead of $415 of recommended work and tire, I opted t... read more
I had a very unpleasant experience when I came in for a tire rotation. The employee asked me to bring the car up and hand it off to someone else, only for that person to immediately tell me to park the car somewhere else myself. The whole interaction felt unnecessary and poorly managed. There was no clear communication, and it wasted my time. Overall, the service was frustrating and unprofessional.
Costco Tire Service Center has a 3.5 star rating with 120 reviews.
Costco Tire Service Center is open now. It will close at 8:30 p.m.
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