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Costco Tire Center
- Automotive
- Ancaster, ON
About this business
Location details
100 Legend Ct, Ancaster, ON, L9K 1J3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 8:30 p.m. | |
| Wed | 9:00 a.m. to 8:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 8:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I purchased winter tires from Costco in January and later brought in rims to have them mounted. I paid nearly $100 for the mounting service. Unfortunately, Costco did not check whether the rims were compatible with my vehicle before mounting the tires. Months later, when I needed to use one of those winter tires due to a flat, I discovered the rims do not fit my car. When I brought this to the manager’s attention (John), he did issue me a refund for the mounting fee, which I appreciate. However, he refused to dismount the ti... read more
The worst attitude you can get from the front desk its almost like they don't want to work. I wonder why keep people who don't care about their job as it bring down the Costco brand. Just cause of the attitude I went to a local garage to get my tire change.
I di the schedule online and this part was great. I was at the desk 10 min earlier and because they were not very busy the service will be 30min to 1 hour. The service for ls WHEELS BALANCING, which is one of the simplest service took 1h50min. They were not busy and on top I found a bit of the arrogance fro John who is the Suoervisor Lead. Price is good 30+tax but the attitude and time not worth it.
Definitely not the place to buy your tires specially if you have an AWD. I bought my tires here with the so called 5 year road warranty less than a couple of years ago. Now I had a nail in one of my tires, and they say it can’t be fixed and the tires I bought are no longer available. So they offered me a rebate and the solution is to buy 4 new tires. What a load of crap, as a long time executive member, I do not expect this kind of treatment. Was it my fault that it’s no longer available? Besides, the system still records my... read more
What a pathetic customer service and they do not know about store policy Everyone said something different and end of day I waste whole day
Frequently asked questions about Costco Tire Center
How is Costco Tire Center rated?
Costco Tire Center has a 3 star rating with 81 reviews.
When is Costco Tire Center open?
Costco Tire Center is closed now. It will open at 9:00 a.m.
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