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Costco Tire Center
- Automotive
- Camillus, NY
About this business
Location details
120 Township Blvd, Camillus, NY, 13031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
convenient, haven't had a problem
I ordered my tires through Costco.com to be shipped to the Costco warehouse in Camillus. I received updates on the tire shipping status including when they were delivered. Scheduling an appointment online for tire instal was easy. I arrived at the tire center at my scheduled time and 1 hour later I drove off with my new tires on the car. The entire experience was pleasant.
Do NOT go to this place unless you want to sit at the food court for 5 hours to get your tire installed. Appointment does not do anything.
I arrived at 8:15 for my 8:30 appointment. Car didn’t even get in the door until 9:00. If you aren’t going to honor your appointment times, then whats the point of having appointments? I was told 60-90 minutes (at 8:30… 3 hours later (2-3x the advertised completion time) the car is still in the bay. Don’t plan for this team to be either on time or accurate in their predictions. Workmanship better be perfect because the customer service is certainly lacking…
They seem nice at first, but if you have any issue and need to follow up, they will flat out ignore you. I had an issue recently and the manager of Costco, Joseph, was supposed to reach back out to me and he never did. Super disappointing because I chose Costco for their (usually) superior service. Now I have another issue with the same tire and will have to take it elsewhere and spend more money.
Frequently asked questions about Costco Tire Center
How is Costco Tire Center rated?
Costco Tire Center has a 2.3 star rating with 66 reviews.
When is Costco Tire Center open?
Costco Tire Center is closed now. It will open at 10:00 a.m.
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