Costco Tire Center

Serena Holtsinger 

on Google

4 months ago

Horrific. Zero stars. My appointment to get snow tires on was scheduled for 5:30 and we arrived right on time. We were informed when we got there that several employees had called out that day and so there was a 2-2.5 hour delay. There was no apology for the inconvenience and it was clear that the employee relaying this to us couldn’t care less. We did our shopping, went back to the tire center 2 hours and 15 minutes later and were informed that it was still going to take another 1.5 hours. When I politely asked what could b... read more

Hans Runge 

on Google

4 months ago

Got what was a good deal on tires, but they are simply overwhelmed now. Appointments where too far out so I went to pickup the tires. Took an hour just to find them and overheard some horror stories of cars being there for days without anyone touching them. They seem to be doing what they can, but have unrealistic expectations. 

E Fitz 

on Google

4 months ago

If you are thinking about buying tires at the Colchester, Vermont Costco, consider this: I purchased my tires from Cosco online. They actually arrived at the warehouse a week early! I was given the opportunity to get an appointment for mounting and balancing the tires earlier than originally scheduled. I chose the 5:30 PM available slot. My car was brought into the shop just after 7 PM. They gave me the keys at 9:05 PM! It took a little over three and half hours! A horrific experience. I should’ve gone to any number of servi... read more

Kristie Carr 

on Google

5 months ago

I have been going to Costco tire service center for many years. I would normally have given them five stars. Order your tires, make an appointment, drop your car off, go shopping, they usually call you about halfway through your shopping that it's done, finish your shopping, check out, and pick up your car on the way out the door. Easy peasy. Not today. Today I went in and dropped my car off like normal. Nothing was said about an abnormal wait time. So I went into the store and looked around, did some shopping, went to the p... read more

Drue Seksinsky 

on Google

5 months ago

Oh man I did not want to leave a bad review. I know they're working hard but that doesn't excuse the service. I waited for 90 minutes to just pick up tires. Not get installed or serviced, just pick up. And I left without my tires. I'll be needing a refund because that was insane. Day two of the tire debacle. Seriously do yourself a favor, do not buy tires from here. Do not attempt to get serviced here. Update: Took twenty minutes to find my tires for me to realize they were completely the wrong size. Not one dimension matche... read more