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Costco Tire Center

2.9

About this business

Location details

198 N 1200 E, Lehi, UT, 84043, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:30 p.m.
Tue10:00 a.m. to 8:30 p.m.
Wed10:00 a.m. to 8:30 p.m.
Thu10:00 a.m. to 8:30 p.m.
Fri10:00 a.m. to 8:30 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:30 p.m.
2.9149 reviews
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Denise L.'s profile image
Denise L. 
a day ago

Why would your hearing aid specialist leave another's results available on computer screen? 

Denise L.'s profile image
Denise L. 
a day ago

Is it your policy to use age as 0 and date of appointment as date of birth on audio gram results? Please clarify! I saw another's profile information on computer screen while sitting in room. Their actual date of birth and age were listed. 

Denise L.'s profile image
Denise L. 
3 days ago

I wasn't impressed. The specialist mixed up my appointment with another. I was already in room, when he asked me to leave to serve another customer. He did apologize though. Before the hearing test even started, he stated that he had no idea how he would fit hearing aids to my ears. I have tiny ear canals and felt like microphones were ill fitting as well. I will be scheduling an appointment with a qualified audiologist! 

Christie C.'s profile image
Christie C. 
2 months ago

Horrible experience. I when to get new lenses put into frames that my daughter had gotten at Costco about 3 years ago. I gave the clerk my name and my membership card and she could not find my information. she said are you sure you bought them here. My daughter said that she was. I said I just want new lenses to put into these frames; can't you do that without finding my original order. She did not answer me and preceded to ask if I was sure I was a member, and this was after I gave her my membership card. I walked awa... read more

Eddie C.'s profile image
Eddie C. 
2 months ago

I was treated like someone trying to return a car to the used car dealership. By both the department Manager and the assistant store Manager who must have said 10 different times " I need to understand the problem first" Never stepped in to help me and I was treated like I haven't been a 13-year club member!  

Stella G.'s profile image
Stella G. 
2 months ago

From the moment I walked in, I was met with warmth and professionalism. The front desk clerk, Jessica, was incredibly welcoming and efficient, setting a positive tone right from the start. The optometry technician, Jennifer, showed expert care and kindness throughout my exam, making me feel comfortable and well taken care of. And the optometrist. Solomon—absolutely exceptional! Attentive, knowledgeable, and thorough, they went above and beyond to ensure I received the best service possible. Truly a top-tier experience from s... read more

laurieyj@bellsouth.net's profile image
laurieyj@bellsouth.net 
2 months ago

I agree with a previous review that the checkout is confusing. To the far right are 3 self checkout lines. After waiting in a line that started to the left of the 3 self check out lines , 2 other customers entered from an aisle to the far right to get in line. They  essentially cut in front of those who were in a long line waiting to the left side. Perhaps there  needs to be a rope to stop entry from far right isle or someone directing customers to the self checkout lines out. Almost caused an argument when I pointed out the... read more

Sara R.'s profile image
Sara R. 
4 months ago

So bad that I have to give them a one star because the store at sugar land, TX doesn't deserve any. I regret become a member and I'm just waiting for my membership to end. The customer service is horrible, the reps there treat you like trash, like if you are begging them to do their job. I was needing help to carry a desk and a chair and I asked for help and the men just told me get someone else because he was busy, yes busy joking around with another coworker. I got so upset and this is not the first time. I hate that store... read more

Carlton M.'s profile image
Carlton M. 
5 months ago

Had two of four tires purchased from them develop cracking along the bead. They refused to honor the road hazard warranty and gave false information to me as to why they would not honor the warranty    Contacted Michelin and they said to take the he tires to any authorized tire dealer to get another diagnosis. The other tire shop said it was clearly a defect in the tire and offered to honor the Michelin warranty. While this did more than what Costco offered it did not cover what should have been covered with the Costco road ... read more

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Frequently asked questions about Costco Tire Center

How is Costco Tire Center rated?

Costco Tire Center has a 2.9 star rating with 149 reviews. 

When is Costco Tire Center open?

Costco Tire Center is open now. It will close at 8:30 p.m.  

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