This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Costco Tire Center
- Tires
- Apex, NC
About this business
Location details
1021 Pine Plaza Dr, Apex, NC, 27523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had 2 vehicles in today for full tire set replacements. We ordered online and scheduled installation online which was super easy. When you do that they text you when your tires arrive at the store and give you the option to install sooner than your original appointment if they arrived early, which ours did for both vehicles. Other reviewers reported long wait times but based on our experience today that might be the exception not the norm. We planned for 3 hours for each vehicle just in case, but both of our vehicles were... read more
Made an appointment for 1pm. I get there, drop off the car. And shop for 1/2 hr. Go back to the desk and they haven’t even started yet. Then they tell me it’s going to be 1.5 to 2 additional hours. Here I am standing around waiting. No one told me to expect that long. Ridiculous and the attendant was kind of rude.
Not sure Costco (Tire Service Center) gives a damn, but it's consistently poor service anytime I've interacted with them. Today was the last straw. I gave them the specifications for the (flat) tire on my SUV. They assured me that they had the replacement tires in stock and that they could install it today. I had to take time off from work and schedule an appointment with AAA to have my car towed to the tire center only to be told by one of the employees that his colleague had "made a mistake" and did not have the tire in st... read more
Jack was amazing. He went above and beyond in making sure that my experience was second to none. Lesly also made the checkout process as smooth as a Sunday morning cappuccino. After I changed my tires I entered the main building and was looking in the produce section. A kind gentleman named Cameron greeted me with such joy. On my way out, I had a splendid conversion with a fellow named Marc who was pushing the shopping carts in a very nice fashion. Hats off to you gentleman. I will be back!
Good prices, insane wait time. Over two hours and counting to get one tire replaced. Come with A LOT of time to wait if you're getting anything done here.
Frequently asked questions about Costco Tire Center
How is Costco Tire Center rated?
Costco Tire Center has a 3.4 star rating with 91 reviews.
When is Costco Tire Center open?
Costco Tire Center is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com