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Costco Tire Center
- Tires
- Carlsbad, CA
About this business
Location details
951 Palomar Airport Rd, Carlsbad, CA, 92011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I ordered tires in November, which were supposed to arrive by about Dec. 12. December 30 rolls around and they are not available. I call the tire center and they say they'll call me back. They then ghost me. These are $800 tires. Then I call Costco to cancel the purchase. They proceed to not cancel the purchase. Now I have to file a dispute with my credit card. I've had better follow-up and customer service on burrito purchases.
One of the female employees Nick chose to help a woman who walked up to the front of the line and complained about a long line is instead helping the people with appointments who were actually in line. This is bad practice. You should help the customers who are in line with appointments before helping rude complaining customer who did not wait in line or have an appointment.
The did a good job, but i suggest to call them to confirm that your order arrived, even if you received the confirmation email.
I got 2 tires replacement today. they forgot to fill the air for the one for the 2 new tires, and I saw the tire pressure warning sign after 5 mins I was on the road. but the shop has already closed. they forgot to secure tire caps for both tires. 241229 they didn't forget to fill up the air. the installation itself was totally wrong. I checked the tire at night 1 day after, and the tire air has totally out.
Don't buy Auto Batteries at Costo. Exchanges IF the battery prices raise, and 10 months later you have an issue where you need to exchange it for the exact same battery, You are charged that difference in price to exchange it. Costco can raise the price on your battery and charge you for it when you need help. I swear this is breaking a law. Refunds Refunding the battery, it is pro rated. And probably pro rated at the price you paid being lower. I got $89 back on a $130 battery purchase. The battery had already been exchange... read more
Frequently asked questions about Costco Tire Center
How is Costco Tire Center rated?
Costco Tire Center has a 3.7 star rating with 53 reviews.
When is Costco Tire Center open?
Costco Tire Center is open now. It will close at 8:30 p.m.
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