Costco Tire Center

yacovsd 

on Google

5 days ago

I am writing to express my ongoing dissatisfaction with the service I’ve received at Costco Auto, both when coming in to have my tires replaced and even for something as simple as purchasing a battery. Every time I have visited — without exception — I have had to wait at least an hour before receiving any assistance. These excessive wait times, combined with a complete lack of customer service, have made for a consistently frustrating experience. On one occasion, due to a cashier’s error, I had to wait two full hours for a m... read more

Sooky Chang 

on Google

2 weeks ago

I had a great experience getting new tires installed on my Highlander, thanks to Juan! It was my first time using this Costco Tire Center, and I quickly realized that each location operates a bit differently. I was initially confused—no signs or staff explained that I needed to park near the tire center, then go inside the small office on the left side of the Costco Warehouse to check in. Unfortunately, check-in took quite a while, especially since the first staff member I spoke with didn’t seem to know what they were doing.... read more

Alberto Miraz 

on Google

4 weeks ago

What IS the point of an appointment when you still have wait 2 hrs. I get in a few min late assigned #21 with #19 and #20 in bays but I still wait 2 hrs. SMH 

Eileen Zhou 

on Google

4 weeks ago

Had a flat tire from a screw yesterday. Called a couple mobile tire repair companies that quoted me $200-400… Put the spare tire on and drove up to Costco. Was told on the phone and in-person that it might be at least 2hrs, which is what other shops also said but their price was $15 vs $30-40 at other places. Ended up only being an hour, while we got something to eat in the food court, and came out to $12! Staff were so friendly and enthusiastic, did a great job patching the tire and we were able to continue on our way witho... read more