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Costco Tire Center
- Tires
- Five Mile Fork, VA
About this business
Location details
3102 Plank Rd #600, #600, Five Mile Fork, VA, 22407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Riese is a tire tech here, and folks, he just saved my day. I’ve never been more grateful for a person in the customer service world to take a moment, show empathy, and solve a problem outside the box. While heading out to deliver a piece of farm equipment a tire on my truck caught a piece of road debris and blew out, right in front of Costco. Riese and Elizabeth discovered my tire was not in stock, and said it would be a couple days to get it in and repair the tire (bought here just a couple months ago). I explained the sup... read more
The story below is that I had to say to corporate to actually get my tire. The Great Costco Fumble On Monday October 7th I took my 2004 Toyota Prius to the Costco Tire Center at 3102 Plank Rd #600, Fredericksburg, VA 22407 to get a tire rotation on 4 in warranty tires that I purchased from Costco. After a hour or two they called me and informed me that my car was ready to get picked up. Upon arriving the guy at the front told me that I would need to talk to the guy in the shop out back because he had my keys which I thought ... read more
Prices are hard to beat, customer service is bad, as someone else mentioned, they definitely come across like they are doing you the favor of putting new tires on. I went in to get tires on my car, first question was “what is the tire size”. I said I wasnt sure. Then I got “did you make an appointment” to which I answered no. He said “well its going to be several hours” to which I responded that is ok. I offered the make and model and got an eye roll that it isnt accurate enough. I told the guy I was parked out by the air pu... read more
Prices are hard to beat, customer service is bad, as someone else mentioned, they definitely come across like they are doing you the favor of putting new tires on. I went in to get tires on my car, first question was “what is the tire size”. I said I wasnt sure. Then I got “did you make an appointment” to which I answered no. He said “well its going to be several hours” to which I responded that is ok. I offered the make and model and got an eye roll that it isnt accurate enough. I told the guy I was parked out by the air pu... read more
Frequently asked questions about Costco Tire Center
How is Costco Tire Center rated?
Costco Tire Center has a 3.3 star rating with 43 reviews.
When is Costco Tire Center open?
Costco Tire Center is closed now. It will open tomorrow at 10:00 a.m.
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