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Costco Tire Center
- Tires
- Sugar Land, TX
About this business
Location details
17520 Southwest Fwy, Sugar Land, TX, 77479, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
George was incredibly helpful when I had an emergency with my car that required service. Despite being incredibly busy with appointments and being understaffed, he worked as efficiently as possible and communicated well. Thank you so much!
The auto technician Tuan H simply lied. He could not put the put all of the lug nuts back on. He said that that it was recommended that that lug nuts be replaced every 60,000 miles, and that since my car had 132,000 miles, that this was the reason. There is no such recommendation, and anyone can check this online. He also said that driving with a missing lug nut was not a safety issue. With the lies, all trust has been destroyed. Since I can get ahold of them, I will need to follow up with BBB with a claim.
Stay away. They did not tighten the lug nuts correctly on one of my tires, damaging my wheel studs and resulting in $900 of damage. This is the first bad experience I have had with Costco, will not be returning.
Ho-Yu was very patient and helpful with my billing questions, and he explained everything clearly in both English and Chinese. Great service!
Ho-Yu was very patient and helpful with my billing questions, and he explained everything clearly in both English and Chinese. Great service!
Frequently asked questions about Costco Tire Center
How is Costco Tire Center rated?
Costco Tire Center has a 2.7 star rating with 111 reviews.
When is Costco Tire Center open?
Costco Tire Center is closed now. It will open tomorrow at 9:30 a.m.
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