This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Costco Tire Center
- Tires
- Rochester, NY
About this business
Location details
350 E Henrietta Rd, Rochester, NY, 14620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Service employees are rude. Pulled up to the bay and the worker rudely yells, “You cant park here! Why do you think he was beeping at you?” Sir, this is a Costco, there’s about 5,000 people in the parking lot. At any other tire place you pull up to the bay and hand your keys at the desk. Specify where you want us to go in one of your 10,000 text messages about our appointment and learn some manners on how to speak to customers. As others mentioned, be prepared to wait 2+ hours to get tires put on as well.
I had a very frustrating experience at the Costco Tire Center. I had an appointment to install a new tire, but I still ended up waiting about 2.5 hours. What’s the point of having an appointment if the timing is not respected at all? It felt like my time didn’t matter. This is not the first time this has happened to me, which makes it even more disappointing.
I bought the tires and after one year they said they cannot do rotation and balancing because of uneven tread wear on tires. They said it is not their fault even though I made appointments and did rotations regularly.
Great first experience with the tire center.
Frequently asked questions about Costco Tire Center
How is Costco Tire Center rated?
Costco Tire Center has a 2.3 star rating with 66 reviews.
When is Costco Tire Center open?
Costco Tire Center is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com