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Costco Tire Center
- Tires
- Southlake, TX
About this business
Location details
2601 E State Hwy 114, Southlake, TX, 76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I am so disappointed and upset with the way this place works, look at how dishonest they are! The time I came and the time they changed the tire was great, but unlike what you see on the paperwork they gave, the time out is the time they called me to say make an appointment for the next day? WHY??? You guys Costco tire center SOUTHLAKE TEXAS are so professional with such a long time to change 4 tires
Horribly understaffed and ridiculous wait times
Good
How about a dedicated line for picking up keys after new tires are installed and paid for beforehand? I stood in line for 20 minutes to tell the guy I got a text that my truck was ready to go. 15 seconds later he hands me a slip of paper and my keys. Why do I have to stand and wait 20 minutes to get my keys while people in front of me use the time of Costco personnel to research which tires to buy, what batteries they should get, ask if they can get tires installed with a walk-in appointment, etc.?
I love costco and the customer service on general...This is specifically for the Costco Tire center...SLOW... most of the people seem normal and hard working, but, there's a problem when getting a simple tire repaired requires a 1 hour appointment that usually runs over. I've repaired my own tires in the past and it might take 10 minutes. I watched as the "tech" painstakingly spent an hour walking back and forth as to look busy.... I'm gonna stop here...after driving away, every tire had a different tire pressure!!. What the... read more
Frequently asked questions about Costco Tire Center
How is Costco Tire Center rated?
Costco Tire Center has a 2.9 star rating with 110 reviews.
When is Costco Tire Center open?
Costco Tire Center is closed now. It will open tomorrow at 10:00 a.m.
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