Costco Tire Center

Gail 

on Google

a week ago

Costco experience I had both a positive and negative experience with the Costco Tire Center. I arrived early Saturday morning, before the tire department opened at 9:00 a.m. I spoke with PJ, who told me he would come get me and bring my car into the bay first thing. Unfortunately, that did not happen. I had to stand outside by the side door of Costco and wait until the store opened a few minutes after 9:00 a.m. Once the store opened, Matt checked me in. He was professional, courteous, and provided good customer service. ... read more

Chris Kluth 

on Google

a week ago

Terrible service. I purchased four tires on line and made an appointment for 5:30pm. I arrived at 5:20 and was told it would take two hours. When I politely asked why it would take two hours, I was told "That's life" and that's it. 2 hours later, my truck still had not even made it into the bay. No excuse considering I had an appointment. The four tire installation was finally completed at 9:15, almost 4 hours after my scheduled appointment time. At least 6 other people waiting outside with the same issue. Apparently this wa... read more

Michael Colella 

on Google

a week ago

The cancelled my appointment 3 times over the past week and when I brought my car to an appointment today, they said I’d likely not be able to pick it up for 3 hours (past 10PM). Tire center was the original reason I got a Costco membership a few years back, not sure when the service got so bad.