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Costco Tire Center
- Tires
- Bartonsville, MD
About this business
Location details
10 Monocacy Blvd, Bartonsville, MD, 21704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:30 p.m. | |
| Tue | 8:00 a.m. to 8:30 p.m. | |
| Wed | 8:00 a.m. to 8:30 p.m. | |
| Thu | 8:00 a.m. to 8:30 p.m. | |
| Fri | 8:00 a.m. to 8:30 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
They installed 2 of the 4 tires on backward. Some tires are directional. I reported this to the tire manager.
Staff are very professional and courteous, and the prices are great. Unfortunately, they never seem to run on time. I was advised 90 mins to 2 hours for a rotation and balance. Job was finished 3 and a half hours later.
Poor expectation setting. With an appointment it still took 2hrs 15mins. The last 30mins was waiting for someone to take my car out of the garage and get me my keys.
Horrible customer service. Barely answer the phone. Appointments take at least twice as long as they estimate. Go to Sam’s club for tires.
I love Costco. But my recent experience with the Tire Center in Frederick, MD was beyond frustrating. I had an appointment. I arrived on time. I was told that the wait was "going to be a good three plus hours" to install my new Costco purchased tires. It takes somewhere between 45-90 minutes to install a set of four tires. Being at least double that time is unreasonable. At 3+ hours, there is no point in even having appointments. And if they're that far behind schedule, they need to rethink their process for how much they're... read more
Frequently asked questions about Costco Tire Center
How is Costco Tire Center rated?
Costco Tire Center has a 3.8 star rating with 182 reviews.
When is Costco Tire Center open?
Costco Tire Center is closed now. It will open at 8:00 a.m.
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