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Costco Tire Center
- Tires
- Kalamazoo, MI
About this business
Location details
5100 Century Ave, Kalamazoo, MI, 49006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I purchased a set of tires. I arrived on my scheduled visit to have to install them, only to get a phone call a few minutes later saying that he couldn't change my tires because they don't have the right tool to get the lug nuts off. That doesn't make sense to me because they replaced my tires 4 years earlier. How does a tire shop not have every tool under the sun required to replace a set of tires? My car is not special, it's just a cheap Jeep Renegade. They definitely should have the tool. I ended up having to get a refund... read more
Awful experience getting a set of full tires from them. Not only was there grease and dried adhesive all over my rims/new tires from the procedure, but one of my rear wheels was significantly damaged by what looks like a pry bar or some other tool used to get original tires off. Very sloppy and careless and have never had this experience anywhere else in town. I filed a claim which was denied promptly within a couple days. Costco won't be helping me out in any way so i'll be pursuing small claims and cancelling my Costco mem... read more
This tire center is the worst out of any other Costco tire center I've been to. Since moving to Kalamazoo, I've bought 3 sets of tires from this location. The first set sets had a flat and Costco said they couldn't be repaired and I had to buy a new set (how convenient). The third set recently had a slow leak in one tire and I took it into Costco to get it fixed. Four hours later, they said the issue could not be repaired and I had to buy new tires. I declined and took the tire to Discount Tire (across the street) and they p... read more
No problems. Great customer service. Can't speak for the others but had no issues at all.
Frequently asked questions about Costco Tire Center
How is Costco Tire Center rated?
Costco Tire Center has a 3.1 star rating with 68 reviews.
When is Costco Tire Center open?
Costco Tire Center is closed now. It will open at 9:30 a.m.
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