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Costco Tire & Battery
- Automotive
- McKinney, TX
About this business
Location details
3650 W University Dr, McKinney, TX, 75071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I usually trust Costco for both quality and customer service, but this recent experience with their tire center was disappointing. I purchased BFGoodrich Advantage Control tires, and experienced a sidewall failure. After getting a replacement through the road hazard policy, I unfortunately had another similar issue within a short time. While the staff explained the prorated policy, there was very little flexibility despite the unusual situation of repeated failures. What made it more frustrating was the delay — even after pa... read more
EXTREMELY disappointing experience. DO NOT GO HERE!!! LISTEN TO OTHER REVIEWS! The customer service, especially from the supervisor, was unprofessional and dismissive. I would NOT RECOMMEND coming here for a rotation and balance if you expect honest communication and proper service. We recently brought our vehicle in after noticing the two front tires were cracking and seemed unsafe. The supervisor claimed this was caused by the car being parked in the sun and not being driven. That explanation made no sense. It is a car. Be... read more
Tony at the Costco Tire center offered amazing service, I just got my tires rotated and balance , I had lost my wheel lock and he helped find it along with he took his time and explained it detail what my vehicle tires required along with the tread on each tire.
Horrible service, confusing, and embarassing for the costco brand
Frequently asked questions about Costco Tire & Battery
How is Costco Tire & Battery rated?
Costco Tire & Battery has a 2.7 star rating with 40 reviews.
When is Costco Tire & Battery open?
Costco Tire & Battery is open now. It will close at 6:00 p.m.
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