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Costco Optical Department
- Retail
- Union, NJ
About this business
Location details
1055 Hudson St, Union, NJ, 07083, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 9:30 a.m. to 6:00 p.m. |
I had an excellent experience at the Costco Optical Department thanks to an outstanding optician Micheal. He was extremely knowledgeable, patient, and professional, and he took the time to explain everything clearly and answer all my questions. He truly went above and beyond to make sure I was comfortable and satisfied with my choices. It is rare to find someone who genuinely cares about helping customers, and his attention to detail and friendly attitude made the entire process smooth and stress-free. Because of him, I will... read more
I want to give a shout to Edgardo and Tom from the Union NJ Costco. My family and I try to see either of them for three years in now. Expert, quick, service. Any issues are handled with personal service. They are a Hallmark to the industry.
I was assisted by an African American employee who refused to take my brand new Tom Ford optical frame. I decided to call another Costco and the person on the phone explained to me all details and told me that I was very welcome to visit that location. Awful customer service. The situation was so absurd that I felt racially profiled.
not sure if the prescription is right, today i got my reading class , feel dizzy wearing it , the doctor was kind of careless or not that precise compare my regular eye Doctor
Would like the folks here especially the lady I saw today to cool down the attitude a notch. Your job is not to prove me wrong. Suggest focusing on customer service and finding ways to be somewhat helpful or atleast human.
Frequently asked questions about Costco Optical Department
How is Costco Optical Department rated?
Costco Optical Department has a 3.5 star rating with 21 reviews.
When is Costco Optical Department open?
Costco Optical Department is open now. It will close at 8:30 p.m.
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