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Costco Optical Department

3.5

About this business

Location details

1055 Hudson St, Union, NJ, 07083, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:30 p.m.
Tue10:00 a.m. to 8:30 p.m.
Wed10:00 a.m. to 8:30 p.m.
Thu10:00 a.m. to 8:30 p.m.
Fri10:00 a.m. to 8:30 p.m.
Sat9:30 a.m. to 6:00 p.m.
Sun9:30 a.m. to 6:00 p.m.
3.520 reviews
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Yosef Malek's profile image
Yosef Malek 
2 weeks ago

I want to give a shout to Edgardo and Tom from the Union NJ Costco. My family and I try to see either of them for three years in now. Expert, quick, service. Any issues are handled with personal service. They are a Hallmark to the industry. 

Marcos Vasconcelos's profile image
Marcos Vasconcelos 
2 months ago

I was assisted by an African American employee who refused to take my brand new Tom Ford optical frame. I decided to call another Costco and the person on the phone explained to me all details and told me that I was very welcome to visit that location. Awful customer service. The situation was so absurd that I felt racially profiled. 

mindy lee's profile image
mindy lee 
3 months ago

not sure if the prescription is right, today i got my reading class , feel dizzy wearing it , the doctor was kind of careless or not that precise compare my regular eye Doctor 

sahil popli's profile image
sahil popli 
4 months ago

Would like the folks here especially the lady I saw today to cool down the attitude a notch. Your job is not to prove me wrong. Suggest focusing on customer service and finding ways to be somewhat helpful or atleast human. 

rose kearney's profile image
rose kearney 
6 months ago

I have never had a problem with my glasses until just a few weeks ago. I had 2 pair of glasses filled. My everyday, distance glasses were not correct. I believe it may have been a physician's error, but I now have to go back to the eye doc to re-check. However, my computer glasses were all wrong. The numbers (prescription) were inserted incorrectly, plus, the bifocals in my regular glasses were so small that I was unable to read anything! I may have to re-think of going elsewhere. 

Frequently asked questions about Costco Optical Department

How is Costco Optical Department rated?

Costco Optical Department has a 3.5 star rating with 20 reviews. 

When is Costco Optical Department open?

Costco Optical Department is closed now. It will open at 10:00 a.m. 

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