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Costco Optical Department
- Retail
- Union, NJ
About this business
Location details
1055 Hudson St, Union, NJ, 07083, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 9:30 a.m. to 6:00 p.m. |
I was assisted by an African American employee who refused to take my brand new Tom Ford optical frame. I decided to call another Costco and the person on the phone explained to me all details and told me that I was very welcome to visit that location. Awful customer service. The situation was so absurd that I felt racially profiled.
not sure if the prescription is right, today i got my reading class , feel dizzy wearing it , the doctor was kind of careless or not that precise compare my regular eye Doctor
Would like the folks here especially the lady I saw today to cool down the attitude a notch. Your job is not to prove me wrong. Suggest focusing on customer service and finding ways to be somewhat helpful or atleast human.
I have never had a problem with my glasses until just a few weeks ago. I had 2 pair of glasses filled. My everyday, distance glasses were not correct. I believe it may have been a physician's error, but I now have to go back to the eye doc to re-check. However, my computer glasses were all wrong. The numbers (prescription) were inserted incorrectly, plus, the bifocals in my regular glasses were so small that I was unable to read anything! I may have to re-think of going elsewhere.
I had a wonderful experience at Costco optical. Tom was very helpful and considerate. He made great suggestions about getting computer glasses and was helpful when the frame showed peeling. Thank you Tom
Frequently asked questions about Costco Optical Department
How is Costco Optical Department rated?
Costco Optical Department has a 3.4 star rating with 19 reviews.
When is Costco Optical Department open?
Costco Optical Department is closed now. It will open tomorrow at 10:00 a.m.
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