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Costco Optical Department
- Laser Eye Surgery/Lasik
- Puyallup, WA
About this business
Location details
1201 39th Ave SW, Puyallup, WA, 98373, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
They literally NEVER answer the phone. My car has a blown head gasket so I am not mobile. I just want to order contacts! I have called multiple times throughout the last 4 days and Costco optical has not answered the phone ONCE. Absolutely ridiculous.
First, I love Costco! Costco is by far the best retail company in America. However, this is not true for the Optical Department. Their staff and eye doctor are complete dishonest. I asked multiple times if my vision insurance would cover my visit. They assured me all I had to do was submit a claim and I could be reimbursed for my out of pocket cost. Well that was a complete lie ! they knew they were not in the VSP network. They just lied so I would spend my money there. PLEASE DO NOT VISIT THESE PEOPLE. Also, I'm shocked tha... read more
The best place to get glasses. Price, staff and service is great.
Terrible people and I don’t use that word often. I was running late on my appointment and so I called these ones and told them I’d be 5 minutes late. They said it’s okay coz they allow 15 minutes max after appointment time. I had brought with me my 8months old baby and so me and the stroller were running not to miss this appointment. I got there right within my time only for the lady in the front desk to tell me that they can’t take me. I had to seriously convince them explaining that I had called on my way there; almost beg... read more
I am not one to complain or even do negative reviews so this has me completely out of my element. The phone service I received today was absolutely awful. I had spoke with a woman about wanting to retrieve some of my son’s measurements- he’s only three and has broken two pairs of glasses in the last two months and I don’t usually take my two toddlers to the store by myself. While I fully understand not giving patient info over the phone, the way I was spoken to was completely unacceptable for someone in customer service. I w... read more
Frequently asked questions about Costco Optical Department
How is Costco Optical Department rated?
Costco Optical Department has a 2.3 star rating with 49 reviews.
When is Costco Optical Department open?
Costco Optical Department is closed now. It will open at 10:00 a.m.
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