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Costco Optical Department
- Laser Eye Surgery/Lasik
- Newport News, VA
About this business
Location details
12121 Jefferson Ave, Newport News, VA, 23602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Carmen was very patient, communicative, and friendly throughout the process! She helped us get a pair of glasses fixed and find a new pair, as well. The only thing I will say is they rotate their glasses SO often. If you buy a pair they will likely not be in stock within 2-3 months, so any of their "fixing" warranties...just get you back in to buy another pair. This has happened 2-3 times where we wanted to buy a second pair/get something fixed and they "only have 1" or already rotated them 2 months later.
I went in to pickup my new glasses. Jennifer worked hard to get the fit that needed a lot of adjustments. I appreciate all of her detail efforts to get the glasses to fit! Thank You Jennifer!
Unfriendly staff. Picking up prepaid contacts. The person in front of me ordering glasses told the clerk she wasn’t ready. Clerk wouldn’t listen that I just needed to pick up and rudely told me I would have to wait for the other customer to be finished.
Great team that measures and assists with purchase of glasses and contacts. Great prices. Glasses are sent out to be made with lenses and frames that you choose.
I was waiting for a long time just to see if my glasses were ready and they completely disregarded the number system and allowed other customers just to show up and receive help with purchasing new Eyewear. Very frustrating. Will not be coming back
Frequently asked questions about Costco Optical Department
How is Costco Optical Department rated?
Costco Optical Department has a 3.6 star rating with 22 reviews.
When is Costco Optical Department open?
Costco Optical Department is open now. It will close at 8:30 p.m.
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