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Costco Optical Department
- Laser Eye Surgery/Lasik
- Livermore, CA
About this business
Location details
2800 Independence Dr, Livermore, CA, 94551, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
They need more staff here - wait times are always so high. This is not a normal checkout counter - each customer takes 10-15 minutes at the minimum, and they only have 2 people working here at any time.
Very busy, 3 or 4 technicians are here, but basically just 1 or 2 are working, not professional, waiting for long time, nobody cares you
Today was my first time at a Costco Optometrist and it was by far the best experience I've had at any optometrist. It took 15 minutes from start to finish for contacts and glasses prescription. They did retinal image without dilation. The optometrist was extremely efficient but also friendly and explained everything. My contacts were cheaper than my old optometrist. Very pleased.
Employees at Optical department in Costco Livermore are very unprofessional.
The assistant at this location was unprofessional and irresponsible. She emailed me an updated prescription with incorrect power information. Because of this, I can’t order contact lenses even though I had my eye exam done here. I’ve called multiple times to request a corrected version—they confirmed my email address and promised to resend it by the end of the day but never did. I also followed up by email and never received a response. When I contacted the contact lens provider, they told me the doctor’s office refused to a... read more
Frequently asked questions about Costco Optical Department
How is Costco Optical Department rated?
Costco Optical Department has a 2.5 star rating with 36 reviews.
When is Costco Optical Department open?
Costco Optical Department is open now. It will close at 6:00 p.m.
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