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Costco Optical Department
- Retail
- El Paso, TX
About this business
Location details
6101 Gateway Blvd W #1, El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Fantastic experience getting lens replaced and multiple pairs of glasses adjusted. The lens are high quality and each employee was friendly and knowledgeable. Shout-out to Krystal for taking the time to make sure all my glasses fit perfectly.
Lauren was amazing. She was so helpful. They were short staffed and busy but she took the time to make sure my husband was getting a frame that was the right fit for his face so his prescription would work its best. I really appreciate the time she took to help us and explain everything.
Diego was SUPER helpful! We went two days in a row because we couldn’t decide which glasses to get but he was really patient and gave amazing advice. He was totally amazing, we asked too many questions and he stayed super nice and shared a lot of knowledge! We ordered glasses and we will definitely come back with Diego for more!!! 🤓
Lauren was rude, Christian was helpful. But they seem like they don’t want to help you. Not very polite and seems like you bother them. They need friendlier employee. Christian sent me with another girl who just blew us off. Bad service!
Optical employees aren’t helpful. They’re too busy discussing holiday recipes to offer assistance and appear bothered when you ask for help. They’re pretty pointless. =) this is referring to the two Women working there on 11/23 at 11am. Private opticals surpass them in customer service. If you care about quality of service then shop elsewhere.
Frequently asked questions about Costco Optical Department
How is Costco Optical Department rated?
Costco Optical Department has a 3 star rating with 26 reviews.
When is Costco Optical Department open?
Costco Optical Department is closed now. It will open at 10:00 a.m.
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