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2 Mystic View Rd, Everett, MA, 02149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst ever experience with contacts. I went in for the first five for a contacts prescription and was not helped much with putting in my contacts. The ophthalmologist totally ignored the fact that I'm struggling with getting them on. Told me to come in with contacts on for a prescription which I have been unable to do and hence have not received a prescription yet 3 months after my initial appointment. Very disappointed with the service...
Charpell always does a horrible job with customer service. He closes early by 15 mins and will be on his computer, ignoring you. He’ll have his headphones in as well. TOTALLY unprofessional. I was told to bring a slip so it’s easier to identify, he didn’t do so and then got annoyed having so asked my name. He also gave me a DIRT covered cover and flipped his eyes This has happened over three times. I won’t come back here, compared to other stores.
I visited this office for a contact lens exam to obtain a prescription, and while the initial vision test went fine, my experience quickly turned very negative once it came time to try on contact lenses. Since I haven’t worn contacts in several years, I was a little rusty with the process, after all it is not very easy to stick something in your eye. Instead of patiently guiding me, the doctor became visibly impatient and condescending. When I struggled to remove the lenses in a few minutes, she simply sat back and let me co... read more
I had a wonderful experience purchasing eyeglass frames at the Costco Optical in Everett. Their selection is good, their prices are fantastic, and John B. was exceptional in advising me about the different types of prescription lenses available. (I went there on a weekday shortly after the club opened at 10 AM, which was a good choice since the optical department wasn't that busy yet).
They have no idea how insurance works are made me pay and said I was eligible for an exam that was covered however I wasn’t as it hadn’t been 12 months. I asked 5 times to make sure and she just got annoyed and ended up being wrong too.i don’t even think she was the doctor
Costco Optical has a 2.7 star rating with 29 reviews.
Costco Optical is closed now. It will open at 9:00 a.m.
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