Costco Optical's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Costco Optical

2.7

About this business

Location details

2 Mystic View Rd, Everett, MA, 02149, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.733 reviews
Select a rating
Duncan Echols-Jones's profile image
Duncan Echols-Jones 
a week ago

They don't ship if you purchase in-store, so twice I came in to try and pick up my frames. First time they had just closed early that day without any indication online, so it was a trip for nothing. Second time, the desk was unmanned for 15 plus minutes and took probably 30 to pick up my glasses. Overall bad experience 

Duncan Echols-Jones's profile image
Duncan Echols-Jones 
2 weeks ago

They don't ship if you purchase in-store, so twice I came in to try and pick up my frames. First time they had just closed early that day without any indication online, so it was a trip for nothing. Second time, the desk was unmanned for 15 plus minutes and the guy was rude. Overall bad experience 

A B's profile image
A B 
a month ago

If I can only give zero star on service..! Worst experience ever! John W. Bates the 'manager' was the rudest person I had ever had dealt at this place. He's so rude and disrespectful he shouldn't be there dealing with customers. The lab Costco Optical Department uses are equally unprofessional. They are liars. I previously used this place for two pairs of prescription glasses, they were ok and conveniently close to where I live and I decided to make two more pairs. Long story short; they returned one pair of glasses undone a... read more

M Demarco's profile image
M Demarco 
2 months ago

Awesome doctor here. Called her for an appointment for an eye exam and got in days later for a great price. She was kind and knowledgeable. Didn’t deal with anyone at the counter. What a great service though. Not sure why the low marks but its def not the doctor I saw, 

Arshia Amena's profile image
Arshia Amena 
11 months ago

Worst ever experience with contacts. I went in for the first five for a contacts prescription and was not helped much with putting in my contacts. The ophthalmologist totally ignored the fact that I'm struggling with getting them on. Told me to come in with contacts on for a prescription which I have been unable to do and hence have not received a prescription yet 3 months after my initial appointment. Very disappointed with the service... 

Frequently asked questions about Costco Optical

How is Costco Optical rated?

Costco Optical has a 2.7 star rating with 33 reviews. 

When is Costco Optical open?

Costco Optical is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com