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Costco Hearing Aid Store

3.6

About this business

Location details

12300 West Dodge Road, Omaha, NE, 68154, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.614 reviews
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Dale Piper's profile image
Dale Piper 
on Google
3 months ago

Customer service is poor and you do not get a friendly feeling. I purchased new hearing aids about a year ago. I received no advice or even showing me how to put them in. I figured things out over time, but the only thing they are good at is taking your money. The old adage "You get what you pay for" definitely applys at Costco. Cheaper is not even close to better. Buyer beware. I will need to go another route, so the money I spent is lost. 

ann yates's profile image
ann yates 
on Google
a year ago

Things started great but then he lost one of the hearing aids (less than 6 months in) They replaced it but the replacement ear piece was smaller causing it to squeal and fall out. When I called to get the problem fixed the service suddenly bottomed out and the excuses sky rocketed. Making a mistake is natural, fast talking excuses make me not trust them. 

Anonymous's profile image
Anonymous 
on Google
a year ago

Things started great but then he lost one of the hearing aids (less than 6 months in) They replaced it but the replacement ear piece was smaller causing it to squeal and fall out. When I called to get the problem fixed the service suddenly bottomed out and the excuses sky rocketed. Making a mistake is natural, fast talking excuses make me not trust them. 

Adriana Fegenbush's profile image
Adriana Fegenbush 
on Google
a year ago

Nikki was amazing helping us getting my mom’s hearing aids fixed. Excellent costumer service and willingness to help. We are thankful she helped us! 

michael hall's profile image
michael hall 
on Google
a year ago

Nikki was very, very helpful and fixed my hearing aid in 10 minutes. Great customer service at the DodgeOmaha Costco! Thank you Nikki! 

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Frequently asked questions about Costco Hearing Aid Store

How is Costco Hearing Aid Store rated?

Costco Hearing Aid Store has a 3.6 star rating with 14 reviews. 

When is Costco Hearing Aid Store open?

Costco Hearing Aid Store is closed now. It will open at 9:00 a.m. 

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