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Costco Hearing Aid Store

3.8

About this business

Location details

12300 West Dodge Road, Omaha, NE, 68154, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.813 reviews
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ann yates's profile image
ann yates 
on Google
10 months ago

Things started great but then he lost one of the hearing aids (less than 6 months in) They replaced it but the replacement ear piece was smaller causing it to squeal and fall out. When I called to get the problem fixed the service suddenly bottomed out and the excuses sky rocketed. Making a mistake is natural, fast talking excuses make me not trust them. 

Anonymous's profile image
Anonymous 
on Google
10 months ago

Things started great but then he lost one of the hearing aids (less than 6 months in) They replaced it but the replacement ear piece was smaller causing it to squeal and fall out. When I called to get the problem fixed the service suddenly bottomed out and the excuses sky rocketed. Making a mistake is natural, fast talking excuses make me not trust them. 

Adriana Fegenbush's profile image
Adriana Fegenbush 
on Google
11 months ago

Nikki was amazing helping us getting my mom’s hearing aids fixed. Excellent costumer service and willingness to help. We are thankful she helped us! 

michael hall's profile image
michael hall 
on Google
a year ago

Nikki was very, very helpful and fixed my hearing aid in 10 minutes. Great customer service at the DodgeOmaha Costco! Thank you Nikki! 

Barbara Rodgers's profile image
Barbara Rodgers 
on Google
a year ago

I came to Costco for a hearing aides test and info on hearing aides. A few weeks later I booked an appt to receive my hearing aides. I came in where a petite girl with very long hair and an older lady with blond/dark roots hair was helping people. Helping is the wrong term because they were snapping at clients, telling clients that they could not answer a question unless they had an appt. I heard the older lady state they were down associates because as of January everyone needs to be licensed/certified. Hearing that was uns... read more

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Frequently asked questions about Costco Hearing Aid Store

How is Costco Hearing Aid Store rated?

Costco Hearing Aid Store has a 3.8 star rating with 13 reviews. 

When is Costco Hearing Aid Store open?

Costco Hearing Aid Store is open now. It will close at 6:00 p.m.  

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