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Costco Distribution Center
- Consumer Services
- Monrovia, MD
About this business
Location details
5236 Intercoastal Dr, Monrovia, MD, 21770, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:00 p.m. | |
| Tue | 5:00 a.m. to 7:00 p.m. | |
| Wed | 5:00 a.m. to 7:00 p.m. | |
| Thu | 5:00 a.m. to 7:00 p.m. | |
| Fri | 5:00 a.m. to 7:00 p.m. | |
| Sat | 5:00 a.m. to 7:00 p.m. | |
| Sun | 5:00 a.m. to 7:00 p.m. |
I was treated like someone trying to return a car to the used car dealership. By both the department Manager and the assistant store Manager who must have said 10 different times " I need to understand the problem first" Never stepped in to help me and I was treated like I haven't been a 13-year club member!
From the moment I walked in, I was met with warmth and professionalism. The front desk clerk, Jessica, was incredibly welcoming and efficient, setting a positive tone right from the start. The optometry technician, Jennifer, showed expert care and kindness throughout my exam, making me feel comfortable and well taken care of. And the optometrist. Solomon—absolutely exceptional! Attentive, knowledgeable, and thorough, they went above and beyond to ensure I received the best service possible. Truly a top-tier experience from s... read more
I agree with a previous review that the checkout is confusing. To the far right are 3 self checkout lines. After waiting in a line that started to the left of the 3 self check out lines , 2 other customers entered from an aisle to the far right to get in line. They essentially cut in front of those who were in a long line waiting to the left side. Perhaps there needs to be a rope to stop entry from far right isle or someone directing customers to the self checkout lines out. Almost caused an argument when I pointed out the... read more
So bad that I have to give them a one star because the store at sugar land, TX doesn't deserve any. I regret become a member and I'm just waiting for my membership to end. The customer service is horrible, the reps there treat you like trash, like if you are begging them to do their job. I was needing help to carry a desk and a chair and I asked for help and the men just told me get someone else because he was busy, yes busy joking around with another coworker. I got so upset and this is not the first time. I hate that store... read more
Had two of four tires purchased from them develop cracking along the bead. They refused to honor the road hazard warranty and gave false information to me as to why they would not honor the warranty Contacted Michelin and they said to take the he tires to any authorized tire dealer to get another diagnosis. The other tire shop said it was clearly a defect in the tire and offered to honor the Michelin warranty. While this did more than what Costco offered it did not cover what should have been covered with the Costco road ... read more
I stopped by the tire shop in the store, San Dimas, 3:15PM, this afternoon and asked for four tires for my 2006 Mitsubishi Outlander, the employee looked at his screen and said within two minutes, we don't stock tires for that car. He did not offer an alternative size or offer to order the tires for me. 225-60-16, I think that was the size, is that the service that you offer now? I have been shopping Costco in the early 1990's FYI
A BIG thank you to Judy at the optical dept!! She adjusted my new glasses, and paid great attention to details!! She is THE BEST!! She reminded me of options available and kept me HIGHLY satisfied!! Judy deserves a big shout out for her kindness, problem solving skills and kindness !! Thankyou!! Laurel Slagle
My appointment was at 11 am I received a door at 2.30 pm make sure sure you bid these loads accordingly
Absolutely horrific experience with clerk. I wanted to by two frames, and clerk was lazy, absolutely not helpful and on top of that used me as a middle man between insurance company. They are members of network and instead of helping me clerk just did not want to do any work. Guess what, never again, and I will post reviews everywhere to warn people about this optical store. They have good selection of frames, but I ran into bad clerk and that is that. I have no idea who is the manager in this place but let this be a warnin... read more
Frequently asked questions about Costco Distribution Center
How is Costco Distribution Center rated?
Costco Distribution Center has a 3.3 star rating with 770 reviews.
When is Costco Distribution Center open?
Costco Distribution Center is open now. It will close at 7:00 p.m.
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