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Costa Cruise Lines

2.4

About this business

Location details

880 SW 145th Ave #102, Pembroke Pines, FL, 33027, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
FriClosed
SatClosed
SunClosed
2.431 reviews
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H K (Inspirer of Goodness)'s profile image
H K (Inspirer of Goodness) 
a month ago

Pacifica staff won’t give me my lost key that the dining room staff located. My only option is to pay 5 euros to get a new card issued. What a scam! I wish I knew about Costa cruise line low practices before i booked a cruise aboard Pacifica from La Romana. Traveller beware and avoid this cruise ship line if at all possible at all costs. 

Glenn Desjardins's profile image
Glenn Desjardins 
3 months ago

Absolutely the most disgusting, dirtiest and god awful food. The worst cruise I have ever been on. Sheets with someone else’s bodily fluids placed on my bed. Dishes broken and dirty being served to you. Hallways filthy. Food that is suppose to hot cold. Guy behind food server sneezing into his hands and serving you after without washing. Cruise personal not knowing anything. Made us go in circles. All three of us got a stomach bug on the last three days. Oh did I mention German Roaches on board. Don’t forget they make you pa... read more

Martin Espinosa's profile image
Martin Espinosa 
3 months ago

This was my first and absolutely last experience with Costa Cruises. I’ve traveled on hundreds of cruises over the years from NCL, Royal Caribbean, Carnival, and MSC, and I have never encountered a company as unprofessional and careless toward customers as Costa. After Costa cancelled my trip due to a very unfortunate family occurrence, they kept a $50 per person cancellation fee and informed me that my refund would take 30 to 60 days. That’s absurd, especially considering they charged my card instantly when I booked. No oth... read more

maria arango's profile image
maria arango 
5 months ago

El crucero fue fenomenal en el mediterraneo Pero cancelaron nuestra excursión y hasta ahora no reembolsan el dinero ellos dicen que sí pero solo hicieron un reembolso parcial eso hace 3 meses El tema de law excursiones es un poco desordenado a la hora de las reservas La ejecución de las mismas fue muy buena 

Nathan M's profile image
Nathan M 
6 months ago

Terrible cruise line. Terrible customer service and overall experience. Use any other cruise line! 

Frequently asked questions about Costa Cruise Lines

How is Costa Cruise Lines rated?

Costa Cruise Lines has a 2.4 star rating with 31 reviews. 

When is Costa Cruise Lines open?

Costa Cruise Lines is closed now. It will open at 9:00 a.m. 

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