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CosmoProf
- Beauty
- Nepean, ON
About this business
Location details
43 Roydon Pl, Nepean, ON, K2E 1A3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
I went into Cosmo Prof to look around today as I have not been inside one in a long time. I was greeted by Jessica who was so kind and professional with answering all my questions about different items. The store is big, bright, well stocked and clean. I left very happy with my purchase and will be back again!
I expected a professional beauty supply store, but this location missed the mark. The shelves were sparse, and several common products I went in for simply weren’t available. It didn’t feel organized or well maintained, which made shopping frustrating. What really stood out (in a bad way) was the interaction with the store manager. Instead of being approachable or helpful, she was abrupt and unfriendly when I asked about a product. It felt like I was inconveniencing her just by being there. Overall, not a pleasant experience... read more
Not my favorite trip to a Cosmo store that's for sure. I don't live in the area but have been to many Cosmoprof locations across Ontario over the years. I usually shop my local location, but I had some time to kill so when in Rome! I decided to try this store. I honestly the shelves were poorly stocked, and a lot of the useful products I normally buy weren’t available. That was disappointing - but I get some stores do not carry all products. BUT When I asked questions about an alternative product, the one girl referred me to... read more
I am extremely disappointed with the recent changes at this location. I used to be a regular customer because the previous manager and assistant manager were professional and always willing to help. Unfortunately, the service has declined significantly. My biggest frustration is the ordering process. I’ve placed multiple orders, but the store never contacts me when items arrive. When I go in to check, they are out of stock and can't provide an ETA. To make matters worse, the new manager is less than helpful; both times I’v... read more
Frequently asked questions about CosmoProf
How is CosmoProf rated?
CosmoProf has a 4.2 star rating with 81 reviews.
When is CosmoProf open?
CosmoProf is closed now. It will open at 8:30 a.m.
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