CosmoProf

Katherine Davies 

on Google

2 months ago

Went in to replace shampoo/conditioner and other hair products… was greeted cheerfully as I entered and asked if I needed help. Several other shoppers arrived while I was still deciding what to purchase and the new Cheryl cheerfully greeted them all. Cheryl was very helpful and I decided to try a new line with the great Cheryl helped me choose everything on my list with a cheery and fun demeanor. Can’t wait to go back! So refreshing to have this level of service while shopping! 

Ruth Cross 

on Google

3 months ago

My little sister is in town whom just graduated from hair dressing school and came to pick up supplies for my hair, your “lovely” staff member “D” definitely made it memorable and “welcoming” with her cold responses and rude attitude, not only did she speak to my little sister like she was an uneducated idiot but was also completely unhelpful when she was asking for the where abouts of certain products, not the experience I wanted her to have for her first time in Kelowna. Do better. 

Tanis Watson 

on Google

7 months ago

I truly enjoy Cosmo Prof and their product selection. However, there is one lady at this store whose negative attitude and horrible customer service makes me very uncomfortable, and that's why I'm writing this review. Because of her, I will no longer be shopping in-store and will simply order online instead. 

Robin Weber 

on Google

8 months ago

Great staff