Cosmopolitan Apartments

Traci May 

on Google

3 years ago

Absolutely do not book to stay here. Booked for Christmas in September only to have our booking cancelled in the first week of December. No other accommodation available in Newcastle and when I asked the guy on the phone to help me find something he laughed. Cannot describe how after two terrible years in Melbourne our hopes of a Christmas at home are ruined. Shame on you. 

andrew rodd 

on Google

4 years ago

It's a long review and bit of a rant but worth reading if you don't wan tot get taken advantage of. We recently had cause for some employees to stay in Newcastle on successive weekends. Accommodation for the first weekend was booked through Air BnB in a self-contained apartment at the Cosmopolitan Apartments. The day before we were due to check-in we received an email, not from Air BnB, confirming our booking but for a different property. I called them immediately only to discover the property was managed by a group called “... read more

Stu J 

on Google

4 years ago

Cancelled our booking 2 days before a very busy weekend in Newcastle with no availability, even after we booked it over a month ago. They say due to a "glitch", but more likely that it's just a pure money grab to get more money from last-minute bookers 

Natalie Johnson 

on Google

4 years ago

Worst experience ever!!! 3hr late checkin still to find no keys available. The cleaner gave us her keys eventually. Three men who previously stayed had keys to the apartment and walked on in. Felt very unsafe with a small child. Lucky we where there and they didn’t steal our stuff. The bathroom taps were broken and didn’t work, the couch was broken, stains everywhere. Was offered no compensation at all!!