Cortica Concord

米鐵牛 

on Google

6 months ago

该机构没有与我们沟通，就随便修改了未来的两个检查日期，并且还是直到日期到来前，才由系统自动提醒让我们知道这件事情（我们有邮件可以证明）。而我们希望打电话沟通问询这是什么情况，却始终无法打通电话，电话中等待的选择完全没用，只能转成留言，等待对方回电话又遥遥无期，根本无法与其及时沟通。这让我们所有安排都变得异常混乱，直接打乱了我们的正常生活。 而且，他们检查没有告知我们的情况下，从一个变成了两个，其中前一个时间是回访，而我们是第一次来这里检查。 并且在此之前，我们都已经把保险公司的信息填写过了，他们依然把账单发给了我们，直到我们又再次提交信息后才取消账单，该组织内部管理异常混乱。 在没正式检查前就连续出了三次状况，这种混乱的管理情况，让我很难相信他们的诊断能力和他们的判断结果。 

Courtney Smith-Kilbury 

on Google

11 months ago

We were deeply disappointed in Cortica Concord's services and staff. We had many interactions with staff across various levels (behavior therapists to site managers) and rather than seeing our kids and family as unique individuals we were treated as billable hours. Their program is focused on maximizing insurance reimbursement rather than helping neurodivergent kids and their families. I would avoid them completely. 

Ali 

on Google

a year ago

We had evaluation more than a month ago (04/30) but they still are "preparing" the formal evaluation (which is needed for insurance to start therapies) and further test referrals. If you use their services, be prepared to wait for a long time even after the evaluations.