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Cornerstone Preferred Resources
- Insurance
- Houston, TX
About this business
Cornerstone Preferred Resources (CPR) is a Third Party Administrator headquartered in Houston, Texas. An approved Administrator for a number of highly rated stop-loss companies, we serve mid-size employers nationwide and provide clients with tailored claims administration—medical, prescription drug, dental, vision, and stop-loss administration—and a full range of related support functions. Since our founding in 1996, we have faithfully adhered to the principles of personalized, flexible service delivered by dedic... read more
Location details
14550 Torrey Chase Blvd #650, #260, Houston, TX, 77014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very very bad customer service. Late responses to urgent matters. Poor communication, irresponsible staff. Sent email to ceo, vp and cfo about the matter and nothing. HR stated they were a good company to help there employees but totally wrong as they only have a 1 star I'm assuming that's because we can't give a 0 or negative star review.
I just spoke with someone who was very very very rude. I asked her what type of service the company offers and she didn't answer. I just wanted to know for future references. But she refused to answer and told me what's the point. I guess none, since the professionalism was none. Shame! Who ever answers your phone needs to take courses in all the above.
Difficult to reach the claims/ needs services. Hours on hold, when a person answered, the call was ended before I could give my name. The hospital that I used turned the claim collection over to me due to the frustration of there being no one to answer our calls.
Frequently asked questions about Cornerstone Preferred Resources
How is Cornerstone Preferred Resources rated?
Cornerstone Preferred Resources has a 1.2 star rating with 17 reviews.
When is Cornerstone Preferred Resources open?
Cornerstone Preferred Resources is closed now. It will open tomorrow at 8:00 a.m.
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