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CORGI HomePlan
- Contractors
- Dunfermline, Dunfermline
About this business
Location details
1 S Castle Dr, Dunfermline, Dunfermline, KY11 8NX, United Kingdom
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DO NOT USE. Maintenance man spent less than 20 minutes “servicing” my home. Didn’t even bother to provide a certificate for boiler service, contacted the company for it and they only confirmed a visit to my property and provided no certificate. Now, boiler has issues only 9 weeks after its “service”, £500 bill to flush out the boiler and Corgi won’t help - quick to take money unauthorised thought. No promised call backs, left without working boiler for long period of time. Company not interested. Poor service, poor customer ... read more
Been with corgi for a few years, yearly service was fine no issues there and the chaps seemed like they knew what they were doing. However when it came to a boiler issue.. no hot water, an engineer came and I explained what’s what. I think he suggested about 10 things that could be wrong.. even tried just tightening terminals on the control unit. Really felt he didn’t know what he was doing and during this time he was trying to get me to buy crypto instead of normal currency as it was the way to go. Also to Google search cer... read more
Alex arrived in good time and fixed the problem. Very knowledgeable and gave excellent advice. First class service.
We have had a Corgi homeplan policy for many years and fortunately have not had to call them out for any boiler issues until recently. From our recent experience and reading these reviews we are struggling to understand how they are still in business. There service is appalling. After refusing to fix a leak we had with the water tank they offered no alternative solution and just left. We have been paying £33 per month to this company for a long time. We have had no alternative but to arrange for another gas engineer to insta... read more
Customer service staff really helpful and polite. Engineer came on time and again very professional.
Frequently asked questions about CORGI HomePlan
How is CORGI HomePlan rated?
CORGI HomePlan has a 2.4 star rating with 431 reviews.
When is CORGI HomePlan open?
CORGI HomePlan is open now. It is open 24/7.
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