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Coral Reef Resort

3.3

About this business

Location details

192-196 Mann St, Westcourt, QLD, 4870, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.343 reviews
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MTJ ADLEURF's profile image
MTJ ADLEURF 
on Google
a month ago

Worse holiday experience in Cairns😡😡😡. Booked coral reef resort for 2 nights through bookings.com and when were checking in, no staff available to receive us. Take some time to call the property staff and found out that they cant accomodate us as they are full and didint received our booking. We booked and paid this accomodation 2 weeks ahead of time. We had difficulty to find another accomodation on that day and spend more money just to have shelter for a night. Were worried and stress instead of enjoying our little brea... read more

Jacques Jefferson's profile image
Jacques Jefferson 
on Google
2 months ago

Had a booking for 2 bedroom unit cancelled by Raymond at Coral Reef resort due to maintenance. Raymond failed to answer numerous messages sent over a week about refund. Had to lodge a complaint with airbnb, got the refund and still no communication from Raymond. For a company very poor service. 

Troy Giudice's profile image
Troy Giudice 
on Google
8 months ago

To be fair the actual complex apartments are fine,it's not a resort with minibar or room service,it suppose to be self contained units if they were to be kept clean but this just isn't the case there is no adequate cleaning standard,the bed's and furniture need replacing,the linen hasn't been washed,the mold is that black hazards mold in every corner the showers resemble a black and white checker board,as a perement resident I've heard more guests complaintaints than I could count from rusted pots no cutlery to soiled toilet... read more

Daniel Picado's profile image
Daniel Picado 
on Google
11 months ago
Alexandre Ertus's profile image
Alexandre Ertus 
on Google
a year ago

Unacceptable. My family and I had booked for a single night in this resort several months in advance. Two weeks before our arrival they informed us that they had no rooms for us. What is their excuse? They only take reservations for one night... But we had only booked one night. They must practising overbooking. I don’t recommend. 

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Frequently asked questions about Coral Reef Resort

How is Coral Reef Resort rated?

Coral Reef Resort has a 3.3 star rating with 43 reviews. 

When is Coral Reef Resort open?

Coral Reef Resort is closed now. It will open tomorrow at 9:00 a.m. 

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