Copperfield Hill Senior Living

Marie Pettingill 

on Google

2 weeks ago

My mother was in the memory care unit at the Lodge for almost 10 years. The staff loved and cared for her, especially in her last years there. They brought in treats, gave parties for the residents, did her nails and hair and generally had endless patience with people with dementia. When my mom was in hospice in the last year, I happened to be there when the nurse from the hospice was there to check on my mom. She told me that she goes to many memory care facilities and she said that the staff at Copperfield was one of the b... read more

Tammy Mann 

on Google

5 months ago

Initially my review was poor because the staff was not great and care was less than ideal. But the team here has worked hard to make improvements and step it up. The nurses and managers are above and beyond! They do more than just the daily tasks, they take time to really know my mom. The aids… well that’s another story, some are awesome - and some seem like they should quit immediately because it’s clear they have no interest in caring for people. Sadly - that’s a reality and pretty much all care facilities. 

Chris Hill 

on Google

5 months ago

Updated 3/12–Copperfield was not a good place for my loved one suffering from dementia. My loved one lived here for about 2 years in the memory care and assisted living facility. While in memory care, my loved one's access to fresh air and sunshine was very limited due to the facility being on the 2nd floor and there not being any programs to take her outside. The only way she could access outdoors was for family to come and take her out. In my opinion, the menu is subpar - hotdogs and soup. Food that could be reheated quick... read more

Georgio Harris 

on Google

5 months ago

Do not work or bring your family here!! The company and the majority of its hires, do not care about your loved ones and in fact, cultivate and encourage this blasé, uncaring culture. They just see the residents as a source of income rather than people and treat them accordingly. They've had a string of high employee and staffing turnover with the most recent staffer that worked here being overworked, had constant call-ins without punishment, rude and downright disrespectful employee interactions, and no support from the ED ... read more

Chris Hill 

on Google

8 months ago

Copperfield is not a good place for your loved one suffering from dementia. What they offer is a service that will warehouse people in a locked confined space. Your loved one will have no access fresh air and sunlight unless you come and take them outside. The menu is subpar - hotdogs and soup. No or minimal programs to support socialization and quality of life. Limited staff to care for your loved one. Some staff don’t even understand how to care and support loved ones with Dementia. My loved one got worse when living at th... read more