Copperfield Family Medicine: Drs. Hillert, Arthur (Trey) and Carlotta

A Paulette 

on Google

9 months ago

Dr. Carlotta Hillert is very professional in addressing issues. She gets to the point directly which I appreciate. She has always answered any questions I had. Her office has been using a texting system for reminders that I have used to ask for referrals or quick/short answers. This system has worked efficiently for me as well. 

Ruby Billingsley 

on Google

9 months ago

Very caring with clear communications and very short wait time. 

lauren stribling 

on Google

9 months ago

UNPROFESSIONAL!! The Hillerts are running a clinic that is stuck in the 1980s, as is their education and training. You have to go to Quest Diagnostics for labs and she wont give results over the phone. They have no online portal or patient access site for communication or access to view records or bills. Carlotta and her husband are taking every short cut and solely running the entire practice themselves to maximize their profits. They close their office for days at random times whenever they want to even when it's not a hol... read more

Fred Hodges 

on Google

9 months ago

If I could give zero stars, I would. My fiancée went in for a referral that should’ve taken ten minutes, yet somehow Carlotta Hillert turned it into an ordeal that left her frustrated, disrespected, and in tears. Because this office NEVER answers the phone, she had to take time off work just to handle something simple and even then, she was met with nothing but attitude. Carlotta was unbelievably rude from the moment my fiancée approached her. Instead of helping, she flat-out refused to write the referral for no legitimate r... read more