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2889 US-60 Bldg 1, Rogersville, MO, 65742, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The 1 star reviews for this location is 100% accurate. Every time I come here, the service gets worse. Always making stuff up and lying to me. I understand the company makes certain rules and decisions as a business and change things. However, the customer service is just unbelievably terrible. The lady at the front was rude and disrespectful for no reason and straight-up lied. Please train your employees some customer service and be to be a normal person, you don't have to be friendly just be normal.
If I could give a zero star that's what I would put. Jamie and Amanda in customer service was great. As far as management, they are worthless. Don't call back when told they will, you have to continuously call to get them on the phone. How in the world do you let reps from an insurance agency operate on your property and you can't get ahold of them? Worthless, garbage.. just words I would describe Coparts as.
If you want to feel unimportant and nonexistent this is the place for you. If you want to walk into a place of business with no "Hi, how are you, how can I help", this is the place for you. If you want to be treated like a criminal and questioned this is the place for you. If you want to waste your time this is the place for you. If you the worst customer service this is the place for you. If you want ladies typing on thier keyboards paying no attention to who is walking in this is the place for you. Worst experience ever.
After reading all these reviews i was worried about how this will go. Picked up a bike yesterday morning. Amanda greeted me and she was so friendly and helpful as everyone else there. Had to wait just 5 minutes until they finished the paperwork. Meanwhile the guys where bringing out the bike and loaded them up on my trailer: total of 30 minutes and i was back on the road.
WE have a great working relationship with COPART. And want to point out that their staff is above PAR!!! Shout out to Kyndra and everyone else up there. Thanks crew!!!
Copart - Springfield has a 3.1 star rating with 169 reviews.
Copart - Springfield is closed now. It will open at 8:00 a.m.
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