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Copart - Springfield
- Automotive
- Rogersville, MO
About this business
Location details
2889 US-60 Bldg 1, Rogersville, MO, 65742, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would like to review the service but unfortunately I wasn’t able to get any. I waited at the front counter for about 5 minutes and the 3 employees working didn’t even look at me. I was the only customer and I don’t mind if I have to wait a bit if they’re busy, but they wouldn’t even acknowledge me so I walked out. Based on the other reviews I don’t think I’m the only one. Based on their attitude it’s probably time for new management at that place or just go strictly to online so they don’t have to be bothered with customer... read more
Gave only one star because I can't give zero stars. My car was moved there by insurance after I was struck in traffic. After Copart received it, one of their employees cleaned it out and took it upon themselves to decide what they considered to be trash. I lost TONS of receipts and paperwork that I can't replace! Nevermind the stash of quarters that also disappeared. All I was told was "sorry". NEVER let anyone take your vehicle there after accident until you are able to get your personal items first!!!!!
The 1 star reviews for this location is 100% accurate. Every time I come here, the service gets worse. Always making stuff up and lying to me. I understand the company makes certain rules and decisions as a business and change things. However, the customer service is just unbelievably terrible. The lady at the front was rude and disrespectful for no reason and straight-up lied. Please train your employees some customer service and be to be a normal person, you don't have to be friendly just be normal.
If I could give a zero star that's what I would put. Jamie and Amanda in customer service was great. As far as management, they are worthless. Don't call back when told they will, you have to continuously call to get them on the phone. How in the world do you let reps from an insurance agency operate on your property and you can't get ahold of them? Worthless, garbage.. just words I would describe Coparts as.
Poor customer service and unreasonable check in policy change.
Frequently asked questions about Copart - Springfield
How is Copart - Springfield rated?
Copart - Springfield has a 3 star rating with 174 reviews.
When is Copart - Springfield open?
Copart - Springfield is closed now. It will open tomorrow at 8:00 a.m.
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