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Copart - Springfield
- Automotive
- Rogersville, MO
About this business
Location details
2889 US-60 Bldg 1, Rogersville, MO, 65742, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Gave only one star because I can't give zero stars. My car was moved there by insurance after I was struck in traffic. After Copart received it, one of their employees cleaned it out and took it upon themselves to decide what they considered to be trash. I lost TONS of receipts and paperwork that I can't replace! Nevermind the stash of quarters that also disappeared. All I was told was "sorry". NEVER let anyone take your vehicle there after accident until you are able to get your personal items first!!!!!
The 1 star reviews for this location is 100% accurate. Every time I come here, the service gets worse. Always making stuff up and lying to me. I understand the company makes certain rules and decisions as a business and change things. However, the customer service is just unbelievably terrible. The lady at the front was rude and disrespectful for no reason and straight-up lied. Please train your employees some customer service and be to be a normal person, you don't have to be friendly just be normal.
If I could give a zero star that's what I would put. Jamie and Amanda in customer service was great. As far as management, they are worthless. Don't call back when told they will, you have to continuously call to get them on the phone. How in the world do you let reps from an insurance agency operate on your property and you can't get ahold of them? Worthless, garbage.. just words I would describe Coparts as.
After reading all these reviews i was worried about how this will go. Picked up a bike yesterday morning. Amanda greeted me and she was so friendly and helpful as everyone else there. Had to wait just 5 minutes until they finished the paperwork. Meanwhile the guys where bringing out the bike and loaded them up on my trailer: total of 30 minutes and i was back on the road.
Treated me right. Good bye my friend.
Frequently asked questions about Copart - Springfield
How is Copart - Springfield rated?
Copart - Springfield has a 3 star rating with 175 reviews.
When is Copart - Springfield open?
Copart - Springfield is open now. It will close at 5:00 p.m.
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