Copart - Philadelphia East

Ez Innocent 

on Google

2 months ago

Terrible experience. Vehicle was badly misrepresented—major issues weren’t shown or disclosed. I reached out to General Manager Krista Nicholson, who showed zero customer service and eventually stopped replying to my last email. Completely unprofessional. 

Louis Farber 

on Google

2 months ago

My car was towed to another lot after an accident on Saturday. By Tuesday, my insurance company had picked up the vehicle and towed to this lot, which was declared totaled. When I went to retrieve my belongings, several items were missing—including a portable air pump, charging cords for a jumper box, and unopened Amazon packages that were inside the car. It’s standard procedure to inventory the contents of a vehicle once it arrives at a tow lot. However, the insurance company’s lot had no record of any of these items, which... read more

David Becattini 

on Google

5 months ago

These people are straight up criminals. My car was towed to their lot without my permission or my insurance companies. When you question them they claim your property had to be stolen by the other groups involved…. For me that was the state police sponsored tow lot. I saw my car and not a thing was touched. When you get here they take all your stuff and throw it in a trash bag in your trunk and ruin your things. I was 1 of 3 people at the location complaining about theft. Just a pathetic group of people 

Connor Kelley (Aidan) 

on Google

5 months ago

Crap customer service. 

Asia Norton 

on Google

5 months ago

Very unprofessional over the phone. Poor customer service. Zero stars. The agents are not kind or courteous and the managers do not care about customer complaints. The agents also do not care to pass along complaints to managers either. Do not recommend. They're only good for what their worth - which isn't much to say the very least.