Copan Trade LLC

Peter Kraft 

on Google

2 months ago

Very poor quality. I roast for a friend and I was saddened that this is what they received. What is happening to the specialty coffee industry? Screen size was all over the place. Website says 14/16 screen. This is not specialty coffee. Website scores at 86+. I will never purchase coffee from copan trade. 

Erik Huisman 

on Google

4 months ago

I ordered 100lbs of coffee, 4 25lb bags. 3 we're fine but the Honduras had about an 1/8 of the bag non-usable beans and even some rocks. After emailing about it I never got a response. If they had emailed back and offered a solution maybe they would be rated higher. 

samson marques 

on Google

6 months ago

I’ve been ordering from this company on and off for the last 3 years. I typically order a 5lbs bag to try the coffee first. If I like it. I order a larger quantity. On more than one occasion, The coffee that I sampled was different from the larger quantity I ordered. The first time I brushed it off as the coffee was reasonably good. It just wasn’t as good as the sample so I didn’t dispute it. This last time. I ordered 5 pounds of Honduras coffee and it was great. The beans were clean uniform and had a great flavor profile. I... read more

Ethan Turk 

on Google

8 months ago

We love Copan. We are a small roaster that has been ordering from them for a year now. No real issues and anything minor has been corrected quickly and easily. Prices are fantastic and the bean selection is great. Their quality is the best thing about them though. The picture below is our own roasted (right) vs a premium bagged coffee (left) from a big box store. Consistent, high quality offerings are all they offer. 

Camilo Aguirre 

on Google

a year ago

Non existent customer service. Wont return calls or emails. Shorted me on orders several times. This timr they sent the wrong product, hoping I can get an exchange with the terrible customer support