Coolidge Looking Good

Christina D. 

on Citysearch

10 years ago

Completely Unreliable! I brought in a pair of dress pants that had been torn and asked if they could be repaired. I paid a $14 deposit and was assured that I could pick them up the following Monday. This was perfect for me because I needed to get them back to the person I borrowed them from. Except it turned out to be far from perfect. I went to pick them up on that Monday and the woman behind the counter told me that not only were the pants not ready, but they had not even started on them because she forgot to tell the tail... read more

Rougelatete 

on Citysearch

17 years ago

Inconsistent, sloppy service – I decided to try this dry cleaner's after finding they had better hours than my more local cleaner's. I brought in 5 garments (3 to be dry-cleaned, one to have a button sewn back on, one to remove stains.) When I got home and unwrapped my clothes, the button immediately fell off my coat. My pants still had a stain (smaller, but a very visible stain), and who knows if the other 3 items were even dry-cleaned based on the state of the previous two garments. You can't tell. All of this for $25 -- t... read more

zhi 

on Citysearch

18 years ago

service, service, service – Great customer service - everyone is very friendly. They offer same day service if I drop my clothes off by 10am. I find the service to be second to none. They do an excellent job of spotting. Great communication 

ss2633 

on Citysearch

18 years ago

they will ruin your clothes – When I moved to Central Square I assumed I'd be a frequent customer of CLG. However, they ruined the first thing I brought them and refused to take any responsibility for the damage (a massive bleach spot on the front of a sweater), telling me "they'd go out of business" if they compensated every customer whose clothes they damaged. That says it all, I think. 

justin_b 

on Citysearch

19 years ago

If only they had competition – These guys are the only dry cleaner around Central Square, which is probably the only reason they're still in business. I lose buttons at least once a month, and sometimes have to come back with the same shirt more than once to get them to replace the buttons. A couple of times, they've swapped my clothes with someone else's, or haven't gotten them back on time.