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Cooley Dickinson Urgent Care Amherst
- Healthcare
- Amherst, MA
About this business
A walk-in center, providing urgent care; no appointment necessary. Serves adults and children 18 months and older.
Location details
Cooley Dickinson Urgent Care, 170 University Dr, Amherst, MA, 01002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Absolutely horrible customer service. They won’t perform a simple flu test after a certain time of day, but they don’t give this information on the phone. This failure caused my very ill daughter to make a wasted trip when she could have gone somewhere else.
Never really had a great experience here… not to say YOU cant…. But its too small of a place for anything serious….. more for like smaller burns/cuts….utis, rashes, etc… don’t expect much, but they do what they can…. Staff can be hit or miss… have met some friendly, some will be so rude, you walk right out…. So just dont want in with great expectations. If you can go to med express or other urgent care id highly recommend.
DO NOT GO HERE!! I got here 2 hours before they close. There was one patient in the waiting room and the receptionist acted like she didn’t know why I was here. It’s supposed to be an urgent care. She claimed that they had too many patients to see and I wouldn’t be able to be seen. After I was questioned about my symptoms in the waiting room with no privacy, she went to talk to someone to see if they could see me. When she came back I was informed that I could be seen but they couldn’t see anyone else. I sat here 40 minutes ... read more
Low rating for staff entirely, not even gonna touch the surface of the horrid wait times and lack of care for patients time. NP’s are on too much of a high horse to care for patients. First horrid experience NP failed to wrap my open wound correctly and ripped the scab clean off still have a scar. Cherry on top, I get chronic sinus infections every winter and typically come here to get seen. Come in today and get all testing flu, covid, strep after explaining my sinus and ear symptoms in detail. 3 hours later I am sent off w... read more
Not a good experience on any front. Go elsewhere.
Frequently asked questions about Cooley Dickinson Urgent Care Amherst
How is Cooley Dickinson Urgent Care Amherst rated?
Cooley Dickinson Urgent Care Amherst has a 2.3 star rating with 67 reviews.
When is Cooley Dickinson Urgent Care Amherst open?
Cooley Dickinson Urgent Care Amherst is closed now. It will open at 9:00 a.m.
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