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Cool R Us, Inc AC & Heating

4.9

About this business

Cool R Us and its employees are guided by the following principles: be honest and fair, be on time, finish on time, explain what needs to be done using the simplest terms, use only certified quality products, leave a home cleaner than when we arrived, give the best service available, be friendly and be respectful, and treat customers as we would expect to be treated. 

Location details

3006 Mercury Rd S, Jacksonville, FL, 32207, United States

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4.91,995 reviews
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Patrick M's profile image
Patrick M 
2 years ago

I made an appointment on Saturday Evening for Sunday morning between 8 and 10. I received a message at 8: that Ena was on his way. He arrived shortly. Ena was friendly proffesional and listened to me. He checked out my sytstem that was dead. After a discussion I decided to purchase a new unit. Ena contacted the owner Lek and we talked about a few aptions. He offered to have a team out the same day to install. I had dealt with this company in the past and new they would just that. I agreed on a unit and within an hour they we... read more

Judith S's profile image
Judith S 
2 years ago

Lek and his crew are just great. Timely and reasonable prices. He will repair when other companies just want to sell you a new unit. If you have any questions, ask to talk to Lek directly as he will make it right. Worked with him for many years. 

Jim Y's profile image
Jim Y 
3 years ago

Great company. Stands behind their product. We had an issue with a newly installed AC system. They fixed it. No charge. No hassle. They went out of their way to make it right. Trane is not a cheap system, so you are going to pay more. But it is a great system and the installer and the manufacturer stand behind their product. 

MICHAEL L.'s profile image
MICHAEL L. 
3 years ago

THE BEST HVAC COMPNY IN JCKSONVILLE. THE APARMENT COMPLEX I LIVE IN PUT ME THRU H*** FROM MID-MAY TILL 8/2. THEY COULD NOT REPAIR MY A/C WHICH OULD GO OUT 3 TIMES WEEK FINNALLY THEY GOT A NEW MANAGER AND I TOLD HER THAT WE NEED A PRO I SAID THIS FOR 2 MONTHS. I SAID CALL COOL R US THEY CAME OUT AND PRACTICALLY HAD TO RE-BUILD AIR HANDLER ETC......IF YOU NEEDHVAC WORK YOU WOULD BE A FOOL TO CALL ANYONE ELSE.*********************** 

Lawrence G's profile image
Lawrence G 
4 years ago

From start to finish the buying process to a beautiful new Trane cooing system with a super fair price and professional employees. Thank you 

Whitney K.'s profile image
Whitney K. 
4 years ago

The company was amazing and thorough. They arrived exactly on time and the technicians were efficient and didn’t stop until the job was complete. Throughout the process the company itself kept up with us and requested feedback, thus providing us with confidence. Our air conditioner gave out completely almost a week ago and Cool-R-Us virtually saved our lives! 

Frequently asked questions about Cool R Us, Inc AC & Heating

How is Cool R Us, Inc AC & Heating rated?

Cool R Us, Inc AC & Heating has a 4.9 star rating with 1,995 reviews. 

When is Cool R Us, Inc AC & Heating open?

Cool R Us, Inc AC & Heating is open now. It is open 24/7. 

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