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Cool Factory Heating and Cooling
- Contractors
- Great Falls, VA
About this business
Location details
10209 McKean Ct, Great Falls, VA, 22066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This company is horrible. I wouldn't give them any stars. They are a complete scam/ fraud. American Home Shield sent them to service my AC unit all way to Clinton MD from Loudoun County VA. The tech clearly saw my compressor outside had explored, and all the refrigerant had run out on the ground. He went inside my house and opened up the unit to allegedly take pictures of mold. His diagnosis was that the mold caused the compressor outside to burn up so AHS would deny the replacement, and I would have to pay out-of-pocket. Co... read more
WARNING.....This company is a joke. DO NOT use this unprofessional company. They came to my home and misdiagnosed my air conditioner unit. My sunroom was blowing hot air and all they told me was to open the vents, but all vents were open. They showed me a picture of an unit that didn't look like my unit as proof that nothing was wrong. I called and spoke with a supervisor name Meka and Alexia (rude ladies) who never listening to the customer and lied to me telling me that the owner Alex would call me back and its been 2 week... read more
This company is horrible. I wouldn't give them any stars. They are a complete scam/ fraud. American Home Shield sent them to service my AC unit all way to Clinton MD from Loudoun County VA. The tech clearly saw my compressor outside had explored, and all the refrigerant had run out on the ground. He went inside my house and opened up the unit to allegedly take pictures of mold. His diagnosis was that the mold caused the compressor outside to burn up so AHS would deny the replacement, and I would have to pay out-of-pocket. Co... read more
This company came to my house by American homeshild warranty company, their technician told me that I need to replace a part of my AC unit system because it’s old and broken, I agreed with his opinion, I surprised later that his company sent a different report to my warranty company saying that I just need to refill the feiron to the unit, so they have made a dale with the warranty company against me to make me pay most of the cost from my pocket.
Frequently asked questions about Cool Factory Heating and Cooling
How is Cool Factory Heating and Cooling rated?
Cool Factory Heating and Cooling has a 2.5 star rating with 14 reviews.
When is Cool Factory Heating and Cooling open?
Cool Factory Heating and Cooling is closed now. It will open at 9:00 a.m.
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