Cooks Jewellers

David P 

on Google

a month ago

Was just in Cooks Jewellers, there were 5 workers standing around talking and saw me walk in. No one came to help me so I walk up to the group at the till and everyone turned their back. I called out so for help and someone had to turned around no one else did. This store’s manager has to do some sort of customer service course with these workers. I’ve had better customer service at McDonald’s. I will not be back and I don’t recommend this place to anyone. 

Debbie Rauhanen 

on Google

4 months ago

Was in the Terrace store a few days ago. Service was non-existent. After calling out for someone to help me (I was the only customer in the store) I asked to see a pair of earrings. I asked how to take the earrings out of their little holder as I was not familiar with the clasp style. The lady pulled and pushed and finally got one earring out but had bent the post in the process. I pointed it out to her and she tried to push it back in place. When I tried the earring on, the post would not catch the back. When I pointed this... read more

Rohan Singh 

on Google

6 months ago

I had a disappointing experience. The staff seemed uninterested in helping, and the selection felt limited. I left feeling undervalued and won’t be returning. 

Nainika Bhandari 

on Google

6 months ago

I had a frustrating experience at a store.! I was interested in seeing a necklace, but the staff seemed uninterested in showing it to me. It felt like there was a lack of options, or perhaps the staff just wasn’t engaged enough to help me find something I liked. I won’t be returning, as I left feeling undervalued and disappointed by the overall service and limited selection. 

raghad samara 

on Google

a year ago

bad service