2018 Taylor Rd, Roseville, CA 95678
https://calibercollision.com/?acq=cooks-collision
Open now:9:00 am - 6:00 pm
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(251) · Automotive
(16) · Body Shops
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- 102 Reviews4.6Google
- 4 Reviews3.5Yellow Pages
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Diana T. on Yellow Pages
5 years ago
10/21/2016, 05:38 AM
I took a car here for repair. They were excellent to communicate with, very friendly and helpful staff. They did all the work with my insurance company. Great experience!
Angie N. on Yellow Pages
5 years ago
01/27/2016, 05:26 AM
The work done was fine. It just took FOREVER (weeks, close to a month!) to get it done and the repair was minor.
Karen C. on Yellow Pages
6 years ago
11/10/2015, 03:27 AM
Good automotive repair service business. Good customer service representatives. Just need to stay on top of your expected repairs.
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Lucille B. on Yellow Pages
6 years ago
10/28/2015, 05:19 AM
Good customer service and pretty good turn around. They will coordinate directly with your insurance company too.
James T. on Citysearch
9 years ago
03/11/2012, 05:16 AM
One star is TOO MANY! – We own a cl55 amg.Hit a deer on hywy 50 needed a hood and a bumper.Not a tough task.We took it to cooks upon recommendation of MBZ of EDH..oops..two times there.DISMAL FAILURE.We met with people in suits who reassured us they could make it right at the Roseville location.FAIL and LIE.The parts are coming off the paint was wrong and they replaced our hood with a used,DENTED hood..That's right.Our car went through their oven so many times that all the trim is discolored everything they touched is terrible and to add insult to injury the person they had buff our BLACK car swirled it worse than the pacific ocean SEVERAL times..there is sooo much more I am not listing here that is wrong.We will most likely sue cooks.owning a 100K car that looks like crap kills our interest to even drive it.COOKS are CROOKS.
trocar on Citysearch
15 years ago
10/20/2006, 01:18 AM
Disappointing repair – The shop atmosphere was very clean and orderly, even professional. Deceiving in retrospect. I found that 1) car was not totally put back together (IE: missing screws, missing inner fender molding, etc), 2) Car was not inspected by shop prior to being released (paint was flaking off when I arrived to pick it up), 3) Molding and valance panels do not fit together properly (bumper and valance below do not snap together tightly as they should). 4) Over spray on other panels and adjoining moldings (sloppy, messy, lazy workmanship).
It was a simple repair needing only to replace (and paint) rear bumper and valance molding. Car was at shop for two weeks. (I had two deep scratches in the bumper and valence)
The fit and finish is critical for any car and on a Mercedes its all about German engineering which is to close tolerances. Obviously this is not Cook's strong point.
After two weeks I gave up, I was told it would be a three day job.
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