Cook County Housing Authority

lolita chandler 

on Google

a week ago

On the program 19 and always complied by the rules and regulations. Until.I had an inspection b4 my normal timing. I waited for my paperwork after passing the inspection in which it comes right after..I reached and all I got was the call center and left messages. No certification papers I asked a friend of mine like what's going on. She said we on the online now um lost I haven't heard from no one. She gave me her case worker email. I sent her an email because, I knew they didnt have mine. No response, 3 months later. I get ... read more

E Marshall 

on Google

2 weeks ago

The call center staff is very rude and unprofessional. They don’t even let you get a word in before cutting you off. I submitted my intent to vacate form in July, but they claim it wasn’t entered into the system until August. I have proof that I emailed it to several workers, yet I still don’t have a briefing date, and now my landlord won’t be paid for October. On top of that, I’ve been hung up on multiple times for no reason. I never raise my voice — I only try to explain my housing situation — but the staff shows no compas... read more

Vanessa Robinson 

on Google

a month ago

The worse public housing entity. When I moved in the building I live in it was for Seniors. Now, they let anybody move in and they don’t adhere to the rules and regulations. 18 years old and up can move in , when it was 55/62 years. Make it make sense. Plus, the employees are rude and unprofessional. But, they want us to abide by rules and regulations. 

Cheryl Thomas 

on Google

a month ago

Zero stars would be most appropriate. Unfortunately, every negative comment is valid. Glaringly apparent is no accountability or personal pride in their staff's job performance. A complete investigation and restructuring are severely overdue. 

Crystal Holder 

on Google

2 months ago

These people are off awful nobody from lake county no county transfer to Cook county They never call you back they lazy and trifling They don't do their job and their communication skills are they crazy y'all I'm still waiting for this lady to call me after 3 weeks so that I can port my stuff back to lake county They passed this old apartment I'm going to put pictures up this lady told me that Richie said they usually don't do that They did this to me I said this lady told me to usually don't do that I didn't say Richie unti... read more