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Cook Children's Ear, Nose and Throat Center (Frisco)

2.8

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Location details

11445 Dallas Pkwy Ste. 240, Frisco, TX, 75033, United States

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WeekdayScheduleStatus
MonClosed
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
ThuClosed
Fri08:00 a.m. to 5:00 p.m.
Sat08:00 a.m. to 5:00 p.m.
SunClosed
2.863 reviews
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Rachel's profile image
Rachel 
a week ago

Took my 8 week old daughter in for a tongue tie and lip tie evaluation. She was ravenous by the time she needed to go in (she wasn't allowed to nurse for 2 hours prior) and they got her back very quickly which I appreciated because she was very upset. The nurse and doctor were both fantastic in their evaluation of her and bedside manner. They did the procedure that day, and were quick and efficient. My daughter and I were checked on multiple times by both the doctor and nurses prior to discharge. The front desk staff was ver... read more

Cheramie Aho's profile image
Cheramie Aho 
2 months ago

I recently took my son to see Dr. McClay at the ENT office, and despite some of the negative reviews I had read beforehand, our experience was genuinely positive. We were referred by our pediatrician—someone I trust completely with my son’s health—so we decided to move forward, and I’m very glad we did. Dr. McClay is definitely straightforward and to the point, but it’s clear he cares about his patients. He performed my son’s ear tube surgery and adenoid removal, and everything went smoothly. My son healed quickly, and he is... read more

rahul v's profile image
rahul v 
3 months ago

Absolutely the worst experience I have ever had with a pediatric ENT doctor and their front office staff. If you value your time, or simple basic respect, do not go here. During our first visit, we were made to wait for over an hour in the lobby with no updates, no apologies, and no sense of responsibility from the clinic. They clearly have no regard for patients’ time. We waited and waited, watching others walk in and get seen before us, and it was obvious that managing appointments efficiently is not their priority. But th... read more

Rachel Maxwell's profile image
Rachel Maxwell 
3 months ago

Dr. Bakthavachalam is so very kind and patient. I felt like I had a lot of questions and he listened like he had all the time for me. No rushing at all 

Corey Johnson's profile image
Corey Johnson 
4 months ago

Frequently asked questions about Cook Children's Ear, Nose and Throat Center (Frisco)

How is Cook Children's Ear, Nose and Throat Center (Frisco) rated?

Cook Children's Ear, Nose and Throat Center (Frisco) has a 2.8 star rating with 63 reviews. 

When is Cook Children's Ear, Nose and Throat Center (Frisco) open?

Cook Children's Ear, Nose and Throat Center (Frisco) is closed now. It will open tomorrow at 8:00 a.m. 

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