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Converge International

2.7

About this business

Location details

Level 16/180 Lonsdale St, Melbourne, VIC, 3000, Australia

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.755 reviews
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James Stevenson's profile image
James Stevenson 
on Google
2 weeks ago

Worst place I've ever tried to get help from absolutely discusted in the service received from this company wonder why people don't ask for help and just go day by day suffering in silence 🤐 it's easier than getting denied help or just get excuses 

DE62 DE 62's profile image
DE62 DE 62 
on Google
a month ago

Our organisation contracted them for an EAP service - never heard from them for just under two years and didnt know they existed til the invoices rolled in. Not sure what the "customer success officers do" but it all seems to be about volume, making money underpinned by a seemingly unprofessional approach. 

Brooke Murray's profile image
Brooke Murray 
on Google
4 months ago

It’s just so hit and miss and there’s no accountability on the service’s part. In 2024 I was seeking support after leaving a disrespectful relationship as my ex had sent me an abusive message. The first counsellor was fantastic but I was unable to get a follow up with them so I agreed to see another person. I wasn’t even finished explaining the situation when the counsellor made some really nasty assumptions about my disability, orientation and relationship style. She basically insinuated that it was my fault I was in a disr... read more

Mary J's profile image
Mary J 
on Google
9 months ago

I cannot thank Palma Carter enough. 

Ally Pitts's profile image
Ally Pitts 
on Google
a year ago

poor communication, would not recommend. the stress of dealing with their poor administration made me feel worse 

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Frequently asked questions about Converge International

How is Converge International rated?

Converge International has a 2.7 star rating with 55 reviews. 

When is Converge International open?

Converge International is closed now. It will open at 8:00 a.m. 

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