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We remain committed to you and your patients during uncertain times. Let us offer our expert customer service and robust clinical staff to ensure you have the support and assistance you need during these times. Managing a chronic illness can be difficult, but this location specializes in offering you the services and products you need including 24/7 support and in-home instruction and set-up. From the latest technology in respiratory and oxygen care to our full line of durable medical equipment, our goal is to keep you safe ... read more
2599 Fountain Dr, Bloomington, IN, 47404, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This is absolutely the WORST customer service I have ever dealt with. The most disorganized supply department. Lost orders, lost prescriptions, etc. I've only dealt with them for 90 days and they have lost 3 different orders and sent me the wrong supplies. Avoid using them at all costs.
Been calling the Convacare Service for a bill. Said our insurance has been paying a 100% Since 5/24/23 just got a bill in the mail today ( 7/8/24 ) saying we owe lots of money. I have called plenty of times kept saying we didn't owe. So I don't think we owe you anything!!
Been calling the Convacare Service for a bill. Said our insurance has been paying a 100% Since 5/24/23 just got a bill in the mail today ( 7/8/24 ) saying we owe lots of money. I have called plenty of times kept saying we didn't owe. So I don't think we owe you anything!!
Very poor customer service, very rude accounting department I was told to process a payment for about 100.00 which I did. But opps they told me they made a mistake 4 months later and wanted more money to correct their mistake. I have been waiting over 24 hours for a return call from my rep. They will quote you one price but bill you for another cost. They will tell you ANYTHING to complete a sale. Regret getting my Bipap machine from them.
Conva Care Services Inc has a 2.1 star rating with 7 reviews.
Conva Care Services Inc is closed now. It will open on Monday at 8:30 a.m.
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