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2, Jln Tandang, Seksyen 51, 46050 Petaling Jaya, Selangor, Malaysia, Petaling Jaya, Selangor, 46050, Malaysia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My personal experience: I had a very bad experience with Continental’s customer care and warranty claim process. In my experience, the after-sales service did not match the premium price customers are paying for the brand. I found several China and Thailand tyre brands such as Linglong, Sailun, Giti, Otani, Deestone, and ZC Rubber to provide better overall value for daily driving, including comfort, quieter performance, and affordability. I was also disappointed because some warranty conditions related to tread wear and clai... read more
Logically speaking, no stars should be awarded. It's May 2026, almost halfway through the year, yet I received 2025 tyres without any prior notice (which raises questions about why 2025 stock is still being supplied in mid 2026??? Low demand could be due to unprofessional and poor customer service and team?) There was NO option to select the tyre production year at purchase, NO terms shown on the online platform, and the Peninsular Malaysia installer list was NOT shown in the online store until l questioned it only then was ... read more
This is a factory.
30/4/2026 Still avoiding email reply 5/4/2026 Very poor customer service 21/3/2026 Very poor customer service. During the purchase,, dealer promise one to one exchange on warranty claim. When warranty claim, keep denying. Even Head office customer service are pushing away responsibility. 13/3/2026 Until today avoid replying email. Very poor customer service. Very poor customer service and unprofessional dealers
Super disappointed ! Customer service super late responsive (WhatsApp, Shopee & Hotline), hotline is the worst, totally no response and even hang up ! Ordered 2tyres from Shopee, after done schedule my appointment, workshop told me stocks only arrive after 2days. I’m ok with that, just please make sure provide workshop lists with ready stocks. Then, contact Continental to make changes since can’t change in the system. And all these happened. From morning to noon, I gave up and went to other shop.
Continental Tyre (PJ) Malaysia Sdn. Bhd. has a 4.1 star rating with 140 reviews.
Continental Tyre (PJ) Malaysia Sdn. Bhd. is closed now. It will open on Monday at 9:00 a.m.
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